Sales Associate – Fashion & Outstanding Customer Experience

URBN; Richmond; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail brand in Richmond seeks enthusiastic team members to enhance customer experiences and promote sales. Responsibilities include engaging with customers, supporting a vibrant selling culture, and ensuring operational excellence. Ideal candidates will possess strong communication skills and be familiar with the brand's market appeal. This role offers various perks, including employee discounts and well-being support.

Benefits

Life Leave

Employee Assistance Program

Discounts on gym memberships

Private Medical Insurance

Up to 40% discount at URBN Brands

Season ticket loan

Cycle to work scheme

Structured support for continued learning

Qualifications

• Previous experience in a retail environment - not a must.
• An awareness of the Anthropologie brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Initiate genuine conversation to engage with the customer.
• Support a selling environment by connecting with customers.
• Provide a frictionless customer experience using technology.

Skills

Strong communication skills

Customer service orientation

Retail experience

Job description

A leading retail brand in Richmond seeks enthusiastic team members to enhance customer experiences and promote sales. Responsibilities include engaging with customers, supporting a vibrant selling culture, and ensuring operational excellence. Ideal candidates will possess strong communication skills and be familiar with the brand's market appeal. This role offers various perks, including employee discounts and well-being support.