Sales Associate (6 month FTC)

Monica Vinader

Greater London

On-site

GBP 12,000 - 17,000

Part time

4 days ago

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Job summary

Monica Vinader is seeking a part-time Sales Associate for its Covent Garden boutique. The role focuses on delivering exceptional customer experiences, hitting sales KPIs, and providing product knowledge to help customers choose pieces they'll love.

The successful candidate will join a fast-paced, collaborative team and contribute to in-store services and stock management. The position involves 16 hours per week with travel to other Boutiques and Concessions possible.

Qualifications

Customer-first attitude with a drive to grow sales.
Excellent communication and interpersonal skills.
Prepared to go the extra mile to ensure customer expectations are achieved.
Ability to work as part of a team and stay positive under pressure.

Responsibilities

Achieve individual sales and KPI targets through delivering exceptional service to customers.
Deliver in store services with confidence (eg: engraving, welding and aftercare).
Support the management team with operational tasks such as stock takes and merchandising.

Skills

Customer focus

Communication

Teamwork

Pressure tolerance

Proactive

Motivation

Job description

Who We Are

Job Title: Sales Associate

Location: Covent Garden

Hours: 16Hrs

Reporting into: Boutique Manager

Who We Are

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our Commitment To Sustainability, Innovation And Positive Impact Continues To Be Recognised Across The Industry. We Are Proud To Have Received

Responsible Jewellery Brand, 2026 – Country & Town House
Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury
Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We are looking for Sales Associate to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

What You’ll Do

Driving Sales and Exceptional Customer Experience

Achieve individual sales and KPI targets through delivering exceptional service to customers
Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision
Deliver in store services with confidence (eg: engraving, welding and aftercare)

Supporting the Team

Comply with Monica Vinader company policies and procedures at all times
Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
Exceptional personal grooming and presentation

Delivering Efficiency

Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)

What You’ll Bring

A customer first attitude and a desire to drive sales
Excellent communication and interpersonal skills
Prepared to go the extra mile to ensure customer expectations are achieved
Ability to work as part of a team
Ability to work well under pressure in a fast paced environment
Positive, proactive and able to work to direction

To be successful at Monica Vinader, it helps if you…

Are hands-on, solutions-focused, and entrepreneurial
Collaborate openly with humility, honesty, and humour
Embrace learning, teaching, and personal growth
Stay resilient, adaptable, and self-motivated in a creative environment
Speak up when you don’t know - and act fast to figure it out

Additional Requirements

Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

Travel to our other Boutiques and Concessions may be required.

Our Aims and Values

Customer Obsessed

We put our customers at the centre of every decision and deliver thoughtful, personal experiences.

Caring

We act with respect and empathy for people, communities, and the planet.

Fast Paced

We move with focus and flexibility to make progress quickly and decisively.

Exceptional

We hold ourselves to high standards and are always learning, improving, and raising the bar.

Commercial

We make smart, data-led decisions that create long-term value for the business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:

Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

Monica Vinader as a global business makes the following inclusive culture pledge:

We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

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