Sales Associate

Calvin Klein; Maidstone; On-site; GBP 18,000 - 22,000; Full time

Job summary

Calvin Klein stores seek a confident Sales Associate to deliver outstanding service and act as a brand ambassador on the shop floor. You will be the first point of contact for customers, build lasting relationships and provide expert product knowledge to drive sales and store KPIs.

In this role you will maintain store presentation, assist with outfit building and recommendations, adapt quickly to change, and work as part of a energetic team dedicated to a premium customer experience.

Qualifications

• Experience in hospitality or retail environments.
• Effective communicator with relationship-building skills.
• Team player capable of adapting quickly in a fast-paced store.
• Energetic and authentic presence on the shop floor.
• Proactive with a can-do attitude and initiative.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service.
• First point of contact for authorising discounts and resolving customer queries.
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

Skills

Retail experience

Customer service

Communication

Team player

Adaptability

Job description

• Ensuring high levels of customer satisfaction through excellent service.
• First point of contact for authorising discounts and resolving customer queries.
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

• You'll have a previous track record within hospitality or retail.
• You'll be an effective communicator with the ability to build relationships with ease.
• You'll be a team player who recognises and celebrates the contributions and achievements of others.
• You will work well with change, being able to quickly adapt and work with pace.
• You will be energetic and authentic, showing a clear presence on the shop floor.
• You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.

Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! ( , , ) Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. After nearly 50 years, Calvin Klein continues to be a cultural catalyst across the globe by embracing tension, sparking ideas and creating unforeseen realities. We believe in a culture that provokes discovery and brave thinking. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality. Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, we have built our reputation as a leader in American fashion through our clean aesthetic and innovative designs. Global retail sales of Calvin Klein brand products exceeded $8 billion in 2015 and were distributed in [over] 110 countries. Calvin Klein employs over 10,000 associates globally. We were acquired by PVH Corp. in 2003.

About THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards., PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.

One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH .

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.