sales associate

Trek; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading cycling retailer in Greater London is seeking a part-time Sales Associate to join their team. The ideal candidate should have experience in sales and customer service, with a focus on providing exceptional hospitality. The role requires excellent communication skills and a commitment to enhancing the cycling experience for every customer. Benefits include 25 annual leave days, employee discounts, and assistance programs.

Benefits

25 days annual leave plus bank holidays

Discounted employee purchase scheme

24/7 employee assistance program

Gym membership discounts

Retail discount platform with major brands

Annual paid time off for charity work

Death in service benefit

Qualifications

• Must have a positive attitude and willingness to help customers.
• Strong communication and hospitality skills are essential.
• Ability to foster customer relationships.

Responsibilities

• Assist customers in selecting products and making purchases.
• Maintain a welcoming environment in the store.
• Cultivate relationships with the local cycling community.

Skills

Sales Experience

Customer Service

Organizational skills

Communication skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Epic

Planograms

Stocking

Job description

A bit about us

Trek is an awesome place to work with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers and change the world by getting more people on bikes. When you're on our team you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best and we will give it right back. Sounds sweet. Then come join us!

Job Description

In the UK we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023.

• Position: Sales Associate


• Location: Battersea


• Job Type: Part Time 24 hours 3 days

We need our team in stores when our customers need us the most; this typically is over the weekend.

What you'll do

This isn't a typical retail gig. As a Trek Sales Associate you'll be on the frontlines helping people have fun by riding bikes. You'll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one customer‑centric team mentality is huge. We value hospitality skills first and would rather hire someone who's eager to learn than someone who thinks they know it all.

If you're already a bike expert that's awesome. If not we will train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you'll bring to the team

• A positive pitch‑right‑in attitude and motivation to help every customer find what they need


• Fantastic hospitality, a warm approachable manner, great listening skills, and a drive to help in any way you can, even on the toughest busiest days


• Great communication with customers and teammates


• A desire to cultivate customer relationships and create your own client base


• A commitment to deliver the best possible cycling experience for each customer

If you don't meet all the criteria but believe you have great value to add, then let us know in a cover letter why your skillset is right for the role.

Benefits here at Trek

• 25 days annual leave per year plus bank holidays


• Discounted employee purchase scheme on bikes, parts, and accessories


• 24/7 employee assistance program


• 24/7 virtual GP services and counselling services


• Gym membership discounts and discounts on other health and wellbeing brands


• Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more


• Annual paid time off for charity work


• Death in service benefit

If you have any requirements in respect of the recruitment or interview process please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy enthusiastic overachievers, you'll enjoy your career with us!

Required Experience

IC

Key Skills

Sales Experience, Customer Service, Organizational skills, Communication skills, Basic Math, POS, Retail Sales, Merchandising, Cash Handling, Epic, Planograms, Stocking

Employment Details

Employment Type: Part‑Time

Experience: years

Vacancy: 1