Sales Associate

Ernest Jones; Douglas; Remote; GBP 18,000 - 24,000; Full time

Job summary

Signet Jewelers (H. Samuel & Ernest Jones) is seeking friendly store colleagues who put customers first and deliver outstanding service.

In our jewellery and gift retail environment, you’ll build product knowledge and share experiences with diverse customers, helping celebrate life moments with the perfect piece.

We offer a competitive salary, staff discounts, and opportunities to grow with the UK’s largest diamond jewellery retailer.

Qualifications

• You’ll have a passion for putting the customer first and creating memorable customer experiences.
• A positive, ‘can-do’ attitude is essential, with a natural ability for conversation with diverse customers.

Responsibilities

• Assist customers in-store and contribute to meeting sales targets.
• Share product knowledge and jewellery expertise to enhance customer experiences.
• Represent Signet Jewelers with a customer-first mindset and support the team in peak periods.

Job description

Our storeteams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lastingmemories for our customers. Our teammembers work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.

As a committed and dedicated member of the team, you’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Your background

You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.

Jewellery, Watch & Gift Retail is truly unique!

In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved–one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us – Be part of something special!

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.