Sales Associate

Fiskars Group; City of Westminster; On-site; GBP 25,000 - 35,000; Part time

Job summary

A luxury design house in London is seeking a Sales Associate to provide exceptional customer service and sell luxury products. Ideal candidates will have a minimum of two years’ experience in a similar role and a passion for the luxury market. This part-time position offers a commission structure, pension scheme, and other benefits.

Benefits

Performance-related commission

Contributory pension scheme

Cash plan

Life assurance

Qualifications

• Minimum two years' experience in a similar role.
• Experience with other luxury brands.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure professional and unique customer experience.
• Achieve financial results as set by the Store Manager.
• Work collaboratively with the team of sales associates.

Skills

Selling luxury goods

Customer service

Proficient in English

Job description

This position is based in our store located at The Royal Exchange, London, which is open Monday to Friday and reports to our City Manager. This role is site-based, temporary part-time for 24 hours, worked over 3 days per week.

The position as Sales Associate includes working closely with customers to determine needs, answer questions about our products, the design and the designer, and recommend the right product for the customer. The role also includes the responsibility to resolve customer complaints and any issues raised by our customers in order to ensure customer satisfaction. You will report to the Store Manager in the store.

Key Responsibilities

• Ensuring professional and unique customer experience
• Focus on agreed deliverables by the Store Manager in order to achieve the required financial results
• Be responsible, together with a team of sales associates, for sales & service; inventory; visual merchandising, and achievement of desired financial results
• Reflect the leading and trend-setting brand in order to delight and surprise the customers

Qualifications and Experience

Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand, with a strong heritage and a proud tradition of craftsmanship? Last, but not least, are you a passionate retailer? Minimum two years' experience from a similar position.

• Experience with other luxury brands
• Proficient in English, with excellent verbal and written skills

Your profile being: If you possess the above mentioned competencies and are not only motivated by sales and performance, but also are extremely service minded and a team player, then you might be our next Sales Associate.

Profile Attributes

• Proactive, fast learner result oriented, and a self-starter
• Is well groomed, well-spoken and well mannered, while being able to apply luxury behaviour and luxury standards to all activities in the boutique
• Is energetic, enthusiastic and positive
• Is outgoing, hardworking and responsible

Georg Jensen, Part of the Fiskars Group, is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables.

We pride ourselves on our more than 1,300 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 2,000 wholesale accounts globally. We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

We offer a performance related commission, contributory pension scheme, cash plan, and life assurance.