Sales Associate

Fiskars; City Of London; On-site; GBP 25,000 - 35,000; Part time

Job summary

A luxury design company located in London is seeking a Sales Associate to deliver premium customer service and enhance the shopping experience. This part-time position requires a minimum of two years of relevant experience, particularly in luxury goods. Candidates should be energetic, service-minded, and capable of working collaboratively in a team. The role offers benefits including a performance-related commission and pension scheme.

Benefits

Performance-related commission

Contributory pension scheme

Cash plan

Life assurance

Qualifications

• Minimum two years’ experience from a similar position.
• Experience with other luxury brands.
• Proficient in English with excellent verbal and written skills.
• Energetic, enthusiastic, positive, and outgoing personality.

Responsibilities

• Work closely with customers to recommend products.
• Resolve customer complaints and ensure satisfaction.
• Focus on financial results and deliverables.
• Responsible for sales, service, and visual merchandising.

Skills

Sales experience

Customer service

Knowledge of luxury goods

Proficient in English

Job description

Overview

Georg Jensen, Part of the Fiskars Group is a Danish design house renowned for its timeless Danish aesthetics, superior craftsmanship and visionary collaborations with leading artists and designers. Founded in Copenhagen in 1904 by master silversmith Georg Jensen, the company creates products ranging from jewellery, watches and homeware to silver hollowware and Christmas Collectables. We pride ourselves on our more than 1.300 highly skilled, service minded and passionate employees, stationed both at our Headquarter in Copenhagen, Denmark and throughout our global presence with 10 international subsidiaries, representing close to 100 stores and 2.000 wholesale accounts globally.

SALES ASSOCIATE – This position is based in our store located at The Royal Exchange, London which is open Monday to Friday and reports to our City Manager. This role is based on site and is temporary part-time for 24 hours, worked over 3 days per week.

Our role: We offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Danish design and craftsmanship. Georg Jensen has a leading market position in the high-end Jewellery market and premium Home Product market with distribution to the best retailers in the market. We strive to protect our strong brand position to ensure our customers continue to be inspired by Georg Jensen products.

What you’ll do at Georg Jensen: Do you have experience selling luxury goods to high-end customers and delivering unrivalled customer service? Would you like to be part of a premium brand, with a strong heritage and a proud tradition of craftsmanship? Last, but not least, are you a passionate retailer?

Responsibilities

• The position as Sales Associate includes working closely with customers to determine needs, answer questions about our products, the design and the designer and recommend the right product for the customer. The role also includes the responsibility to resolve customer complaints and any issues raised by our customers in order to ensure customer satisfaction. You will report to the Store Manager in the store.
• Ensuring professional and unique customer experience
• Focus on agreed deliverables by the Store Manager in order to achieve the required financial results
• Be responsible, together with a team of sales associates, for sales & service; inventory; visual merchandising, and achievement of desired financial results
• Reflect the leading and trend-setting brand in order to delight and surprise the customers

Who you are

• Experience: Minimum two years’ experience from a similar position
• Experience with other luxury brands
• Proficient in English, with excellent verbal and written skills
• Your profile being: If you possess the above mentioned competencies and are not only motivated by sales and performance, but also are extremely service minded and a team player, then you might be our next Sales Associate.
• Proactive, fast learner result oriented, and a self-starter
• Is well groomed, well-spoken and well mannered, while being able to apply luxury behaviour and luxury standards to all activities in the boutique
• Is energetic, enthusiastic and positive
• Is outgoing, hardworking and responsible

Benefits

• We offer a performance related commission, contributory pension scheme, cash plan, and life assurance.

Start your journey at Fiskars Group. We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your CV using the link today! Don’t worry about a cover letter, your application is enough indication of your interest. We are committed to protecting your personal data, so we only accept applications through our career website. Further information: For further information, please contact Oliver Steel, London City Manager at [e-mail]. We also recommend you visit our website at www.georgjensen.com