Sales Assistant - Richmond

FARA Enterprises Ltd; Richmond; On-site; GBP 22,000 - 24,000; Full time

Job summary

A charitable retail organization in Richmond is seeking a Sales Assistant to support the running of their charity shop. The ideal candidate is friendly, organized, and possesses excellent communication skills, with at least one year of retail experience. You will handle cash, create displays, and engage with customers in a vibrant setting. This full-time position offers a supportive work environment and various benefits, including enhanced sick pay and holiday leave.

Benefits

Employee Assistance Program

Enhanced sick pay

28 days holiday

Employee discount

Birthday day off after 2 years

Qualifications

• At least 1 year of retail experience.
• Strong collaborative mindset and proactive approach.
• Desirable knowledge/experience with children's merchandise.

Responsibilities

• Sort and prepare donations for sale.
• Handle cash and operate the till.
• Address customer queries and resolve issues.
• Create eye-catching shop displays.
• Build connections within the local community.

Skills

Excellent communication skills

Interpersonal skills

Organised and efficient

Team player

Positive customer-first attitude

Job description

We are recruiting for a friendly, approachable and customer-orientated Sales Assistant to join our Charity Shop's team

Job Title: Sales Assistant
Location: FARA Richmond, TW1 2EB
Type: Full-Time, 5 days per week (Thursday to Monday)

About Us:
FARA Richmond is a vibrant charity retail shop that has been at the heart of our local community for over 30 years. With 39 charity shops across the UK, we are dedicated to helping disadvantaged children and young people in Romania. Join us and be part of a team that makes a real difference every day!

The Role:
We are looking for a motivated and friendly Sales Assistant to support our Shop Manager and team in the effective running of our busy shop. This role is perfect for someone who enjoys a dynamic work environment where no two days are the same.

Key Responsibilities:

• Sort and prepare donations for sale
• Steam and price clothing items
• Create eye-catching shop displays
• Handle cash and operate the till
• Foster a welcoming atmosphere for customers
• Address customer queries and resolve issues
• Build connections within the local community
• Stay informed about our products and current promotions

The Candidate:

• At least 1 year of retail experience
• Excellent communication and interpersonal skills
• Strong team player with a collaborative mindset
• Organised, efficient, and proactive
• Positive attitude and a customer-first approach
• Some knowledge/experience with children's merchandise is desirable
• Reside within 45 minutes of the shop

Working Times:
Shop Opening Hours: 10 - 18:00
8-hour shift with a 30-minute paid break

What We Offer:

• Employee Assistance Program
• Enhanced sick pay (subject to conditions)
• 28 days holiday, including bank and public holidays
• Employee discount (subject to conditions)
• A birthday day off after 2 years of employment

How to Apply:
If you are passionate about retail and want to make a difference, we would love to hear from you!

Join us at FARA Richmond and be part of something special!