Sales Assistant (Part-Time)

Pandora; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading jewellery retailer in the United Kingdom is seeking a Sales Assistant to deliver exceptional customer experiences and drive sales. You will connect with customers, share your enthusiasm for jewellery, and help them curate selections that tell their unique stories. The ideal candidate is a natural communicator, passionate about the brand, and thrives in a dynamic, team-oriented environment. This role offers competitive pay and excellent employee benefits.

Benefits

Highly competitive hourly pay

Bonus scheme for excellent performance

Generous jewellery uniform allowance

Employee discount

Wear box access

Exclusive discounts via online benefits platform

Free support for health and wellbeing

Parties, incentives and gifts

Career progression and training opportunities

Qualifications

• You’ll connect with customers, build rapport, and engage in meaningful conversations.
• Enthusiasm for jewellery and a curiosity to learn about products and customer needs.
• Thrive on meeting and exceeding sales goals while delivering inspiring customer experiences.
• Able to work in a fast-paced environment while maintaining high service standards.
• Motivated, proactive, and eager to contribute to the store's success.

Responsibilities

• Achieve and exceed sales KPIs by delivering excellent customer experiences.
• Build meaningful connections with customers and encourage loyalty.
• Share product knowledge and curate stunning jewellery selections.
• Focus on conversion and sales performance metrics.
• Assist with stock deliveries and maintain shop floor standards.

Skills

Natural communication

Sales-driven

Comfortable under pressure

Team player

Job description

Competitive Pay | Bonus Scheme | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits

We are looking to cover 8 hours per week, Fixed-Term Contract - Seasonal Q4. The rate of pay will be between £13.85 per hour - £13.85 per hour.

The Role

As a Sales Assistant at Pandora, you’ll live our values of dreaming, daring, caring, and delivering every day. From welcoming customers to curating jewellery selections and celebrating their unique moments, you'll make their visit unforgettable. You’ll be the link between our products and our customers, driving sales, delivering excellent service, and sharing your love for our sustainability and quality craftsmanship.

What You'll Do

• Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model ‘Every Moment Matters’, creating memorable experiences for customers
• Build rapport and loyalty: Build meaningful connections with customers, providing personalised service and care, and encourage customer loyalty to collect valuable data for future interactions
• Be a Brand Ambassador: Share product knowledge and curate stunning jewellery selections that tell a story, creating special moments with every customer
• Achieve sales targets: Focus on conversion, average transaction value, and units per transaction to exceed sales goals
• Support store operations: Assist with stock deliveries, maintain immaculate shop floor standards, and process transactions accurately at the till

The Successful Candidate

• A natural communicator: You’ll connect with customers, build rapport, and engage in meaningful conversations to create lasting relationships
• Passionate about the Pandora brand: Enthusiasm for our jewellery and a curiosity to learn about our products and customers’ unique needs
• Sales-driven: You thrive on meeting and exceeding sales goals while delivering an inspiring customer experience
• Comfortable under pressure: Able to work in a fast-paced environment while maintaining high standards of service
• A team player: Motivated, proactive, and eager to contribute to the store’s success

Why Work With Us?

Our People Are At The Heart Of Our Success. We’re Committed To Unforgettable Career Progression And Offer a Rewards Package That’s Second To None.

• Highly competitive hourly pay
• Bonus scheme for excellent performance
• Generous jewellery uniform allowance to express your style and individuality
• Employee discount to treat yourself and your loved ones
• ‘Wear box’ access: Select jewellery to wear each time you’re working
• Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more
• Parties, incentives and gifts throughout the year
• Clear career progression and training opportunities, empowering you to grow and succeed

Ready to Join Us?

If you’re ready to make meaningful connections and craft incredible moments for our customers, don’t miss out! Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

• If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.