Sales Assistant (Part-Time)

Pandora A/S; Canterbury; On-site; GBP 8,200 - 9,000; Part time

Benefits offered by this job

Competitive pay

Bonus scheme

Employee discount

Jewellery uniform allowance

Excellent benefits

Job summary

Pandora in Canterbury is seeking a Sales Assistant to welcome customers, curate jewellery selections and make visits memorable. You will drive sales and deliver outstanding service while sharing Pandora's sustainability and craftsmanship values.

The role is part-time (12 hours per week) and requires a confident communicator who thrives in a busy retail environment. Competitive pay and generous benefits are offered to the right candidate.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Target-driven with ability to achieve sales KPIs.
• Ability to build rapport and loyalty with customers.
• Comfortable working in a fast-paced retail environment.

Responsibilities

• Drive sales and deliver exceptional service by executing the customer experience model ‘Every Moment Matters’.
• Build rapport and loyalty with customers and encourage repeat visits.
• Be a Brand Ambassador by sharing product knowledge and curating jewellery selections.
• Achieve sales targets focusing on conversion, average transaction value and units per transaction.
• Support store operations including stock deliveries and till transactions.

Skills

Customer service

Sales skills

Communication

Teamwork

Tools

POS system

Job description

Competitive Pay | Bonus Scheme | Generous Employee Discount | Annual Jewellery Uniform Allowance| Other Excellent Benefits

You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays

We are looking to cover 12 hours per week, Permanent

The rate of pay will be between £13.25 - £13.25

At Pandora, we're all about creating moments that matter. As a Sales Assistant, you'll help customers discover beautiful, hand-finished jewellery that tells their story - turning each interaction into a special memory.

We're on the lookout for results-driven, target-focused individuals. If you're passionate about engaging with customers, achieving and exceeding sales goals, and leaving a lasting impression, then Pandora is the place for you!

Proud to be named one of the Sunday Times' 'Best Places to Work 2023' in the UK, we want you to be part of our success.

The Role

As a Sales Assistant at Pandora, you'll live our values of dreaming, daring, caring, and delivering every day. From welcoming customers to curating jewellery selections and celebrating their unique moments, you'll make their visit unforgettable.

You'll be the link between our products and our customers, driving sales, delivering excellent service, and sharing your love for our sustainability and quality craftsmanship.

What You'll Do

• Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model 'Every Moment Matters', creating memorable experiences for customers
• Build rapport and loyalty: Build meaningful connections with customers, providing personalised service and care, and encourage customer loyalty to collect valuable data for future interactions
• Be a Brand Ambassador: Share product knowledge and curate stunning jewellery selections that tell a story, creating special moments with every customer
• Achieve sales targets: Focus on conversion, average transaction value, and units per transaction to exceed sales goals
• Support store operations: Assist with stock deliveries, maintain immaculate shop floor standards, and process transactions accurately at the till

The Successful Candidate

• A natural communicator: You'll connect with customers, build rapport, and engage in meaningful conversations to create lasting relationships
• Passionate about the Pandora brand: Enthusiasm for our jewellery and a curiosity to learn about our products and customers' unique needs
• Sales-driven: You thrive on meeting and exceeding sales goals while delivering an inspiring customer experience
• Comfortable under pressure: Able to work in a fast-paced environment while maintaining high standards of service
• A team player: Motivated, proactive, and eager to contribute to the store's success

Why Work With Us?

Our people are at the heart of our success. We're committed to unforgettable career progression and offer a rewards package that’s second to none:

• Highly competitive hourly pay
• Bonus scheme for excellent performance
• Generous jewellery uniform allowance to express your style and individuality
• Employee discount to treat yourself and your loved ones
• 'Wear box' access: Select jewellery to wear each time you're working
• Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
• Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid, and lots more
• Parties, incentives and gifts throughout the year
• Clear career progression and training opportunities, empowering you to grow and succeed

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*

About Pandora

Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.