Sales Assistant - 8 Hours

Bestway Group; Verwood; On-site; GBP 19,000 - 23,000; Full time

Job summary

Bestway Group is seeking a friendly and proactive store assistant to join our team. You will greet customers warmly, assist with queries, and ensure excellent service at the till while upholding store standards.

The role requires strong communication, the ability to work well with others, and a flexible approach to shifts and busy periods. You will also support merchandising, stock replenishment, and promotional activities to drive customer satisfaction.

Qualifications

• Excellent customer service skills and a friendly approach.
• Strong communication and interpersonal abilities.
• Able to establish positive working relationships with colleagues and customers.
• Flexible and adaptable to store needs and busy periods.
• Ability to prioritise tasks and work as part of a team.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs and provide help where needed.
• Be courteous, cheerful and respectful at all times.
• Recommend products and promotions to customers.
• Carry out freshness checks and ensure stock is up-to-date.

Skills

Customer service

Communication

Team player

Flexibility

Job description

About the role

This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.

Responsibilities:

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

The Ideal Candidate

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.