Sales Assistant - 8 Hours

Bestway Group; Bala; Remote; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group is seeking a customer-focused team member for a store role in Bala. You will greet customers, answer queries, and support stock replenishment and merchandising to maintain appealing store standards.

The ideal candidate has a passion for exceptional service, strong communication skills, and the ability to work well within a team. Flexibility and a proactive attitude are essential in this role.

Qualifications

• A passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to establish and maintain positive working relationships.
• Flexible and adaptable to store needs.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attend to customer needs with courtesy and attentiveness.
• Carry out stock replenishment and merchandising in line with company guidelines.
• Ensure till accuracy and assist with promotions and freshness checks.

Skills

Customer service

Communication

Team player

Flexible/adaptable

Job description

About the role

This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

The Ideal Candidate

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.