Sales Assistant (6 Hour Contract)

FRED PERRY; Portsmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable fashion brand in Portsmouth is looking for a customer service representative to join their team. The role involves greeting customers, maintaining a friendly environment, and supporting the store manager with feedback. Candidates should be available to work flexible hours, including weekends, and possess excellent communication skills. This position is a great opportunity to be part of an ambitious brand.

Qualifications

• Positive and enthusiastic approach to the brand.
• Flexibility to work weekends and through the week.
• Experience in retail or customer service is beneficial.

Responsibilities

• Greet all customers promptly as they enter the store.
• Maintain a customer-friendly retail environment.
• Support the Store Manager in gathering customer feedback.

Skills

Customer service

Communication skills

Organizational skills

Job description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

KEY RESPONSIBILITIES:

• Greet all customers promptly and courteously as they enter the store
• Aim to maintain and create customers not just sales, by representing the employer brand
• Support the Store Manager, in gathering customer comments and feedback
• Create a retail environment that is innovative, unique and customer friendly
• Adhere to the health & safety policy and security procedures, to help prevent theft as detailed in the Fred Perry loss prevention handbook
• Be proactive in Loss Prevention by keeping the stockroom well organized and maintaining proper procedures
• Check stock daily to ensure that all products are adequately stocked, ticketed, sized and available for customers
• Discover the specific needs of each person that enters the store by using open questions and developing your product knowledge
• Understand the returns policy.
• Be proactive in your ongoing education regarding the company, weekly reports, products, and local retail business
• Always provide a friendly telephone manner
• Maintain a positive and cheerful attitude and cooperate with teamwork

THE PERSON

This is a great opportunity to be part of an ambitious brand that collaborates with some of the best designers and partners in the world.

• Available to work weekends, with flexibility through the week.
• Positive, enthusiastic approach to the Fred Perry Brand
• Great communication skills
• Organised

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.