Sales Assistant - 16 hours

Bestway Group; Newport; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Bestway Group is seeking a motivated retail team member in the United Kingdom. The role focuses on delivering exceptional customer service, engaging with customers, and maintaining a welcoming store atmosphere.

You will respond to customer queues, assist with promotions, perform freshness checks, and ensure till accuracy while following company merchandising guidelines.

Qualifications

• The candidate shows a genuine desire to provide exceptional customer service.
• Excellent communication skills are essential to engage with customers.
• Ability to establish and maintain positive working relationships with colleagues and customers.
• Flexibility and adaptability to meet store needs and changing priorities.
• Strong prioritization skills to manage multiple tasks efficiently.
• A collaborative, team-oriented approach and promoting team spirit.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Prioritization

Team player

Job description

About the role

This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.

Responsibilities:

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

The Ideal Candidate

• The desire to offer exceptional customer service
• Great communication skills
• Able to establish and maintain positive working relationships with others
• Be flexible and adaptable in line with the needs of the store
• The ability to prioritise tasks
• A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.