Sales Assistant

Career Choices Dewis Gyrfa Ltd; Wigan; On-site; GBP 10,000 - 40,000; Part time

Job summary

A charitable retail organization in Wigan is seeking a part-time Sales Assistant who will engage with customers and promote sustainability. This role requires flexibility for weekend shifts and a passion for delivering first-class service. No prior retail experience is necessary, but candidates should be confident and able to work well with a team and independently. Generous benefits include 38 days annual leave and employee discounts.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream - early access to wages

25% staff discount

Health cash plan

Access to a 24/7 Virtual GP

Pension with employer contribution

Cycle to work scheme

Discounts on gym memberships

Retailer discounts

Qualifications

• Passion for customer service and community engagement.
• Ability to work independently and as part of a team.
• Comfortable with technology, including tills and smartphones.

Responsibilities

• Engage with customers and provide exceptional service.
• Organize and merchandise donated stock to maximize sales.
• Collaborate with E-Commerce team to boost online sales.

Skills

Customer service focus

Team collaboration

Attention to detail

Flexibility

Tech-savviness

Job description

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further

• join us as a Sales Assistant in Wigan. This is a part time role working 21 hours a week in one of our busy furniture stores.

Our stores are fast‑paced and trade 7 days a week.

This role requires flexibility to work weekends and bank holidays on a rota basis.

What does this role involve?

As a Sales Assistant you’ll be at the very heart of our retail operation.

This is not just a standing behind the till or filling shelves type of role; we’re looking for someone who will deliver a first‑class customer service experience.

It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team.

Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity’s mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E‑Commerce team to maximise online sales
• Note that this role can be physically demanding and will involve lifting large pieces of furniture

You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF. What are we looking for?

What truly counts is your passion, energy, and ability to deliver the very best customer service.

Previous retail experience isn’t essential.

You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor, able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment. Attention to detail in everything you do. Positive, creative, confident, customer‑service focussed and passionate about sustainability. You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items from going to landfill every year.

We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream – early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc.)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Ready to apply?

To apply, please follow these simple steps: Click the “Apply” button below.

You’ll be seamlessly redirected to the BHF Careers page.

Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.

Inclusivity Matters: We’re committed to fairness and consistency.

As part of this commitment, we use anonymous CV software during the application process.

Act Swiftly: Early applications are encouraged.

We’ll be reviewing submissions throughout the advertising period and may close the advert early. Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).