Sales Assistant

Huws Gray Limited; Tonedale; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Company bonus

Pension and life assurance

Staff discounts

Training and development

Job summary

Huws Gray Limited is seeking a Sales Assistant for our Wellington branch. You will engage customers in person and by phone, provide expert advice, and help build lasting relationships to drive branch success.

Key tasks include preparing quotes, following up on inquiries, and developing leads, while maintaining efficient admin and up-to-date product knowledge to guide customer choices. The role supports an inviting, well-stocked branch and close collaboration with yard and counter teams.

Qualifications

• Some previous customer service experience.
• Sales experience or knowledge of building materials would be a bonus.
• Interest in building materials and willingness to learn.

Responsibilities

• Build connections with customers in person, over the phone, and in-branch or yard.
• Prepare quotes, follow up on enquiries, and develop leads.
• Handle admin efficiently to keep branch operations running smoothly.
• Provide up-to-date product knowledge to guide customers.
• Maintain inviting, well-stocked displays and contribute to a positive shopping experience.
• Collaborate with branch colleagues, including yard and counter sales, to support the team.

Skills

Customer service

Communication skills

Time management

Job description

We're looking for a Sales Assistant to join the team at our Wellington branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success. What you'll be doing: Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads Keeping things running smoothly - managing essential admin efficiently Offering guidance - with up-to-date product knowledge to help customers find the best materials Enhancing the shopping experience - maintaining well-stocked, inviting displays Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind-and there's no judgment in asking. What you'll bring: We celebrate individuality and know your personality and strengths matter just as much as your experience. You'll bring some previous customer service experience, and while sales experience or knowledge of building materials would be a bonus, it isn't essential. If you enjoy helping customers, have an interest in building materials and are keen to learn, we'll give you all the training and support you need to grow and succeed in the role. The right person will also bring strong time keeping, natural organisation and clear communication skills. You'll listen well, show genuine enthusiasm and maintain sharp attention to detail. Driven, passionate and customer focused, you'll adapt your approach to suit each individual and deliver a positive, personalised experience every time. What's in it for you: We believe great work should be recognised and rewarded. Here’s what you can expect:

• A strong annual leave allowance, alongside your bank holidays
  Sales Assistant - Huws Gray Wellington - Connect with Customers. Share Your Know-How. Help Build Something Great.
• Be Part Of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group - home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating - we couldn't do it without our people and that's where you come in!, At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know. INDSAL
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth