Sales Assistant

schuh; Sunderland; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Product discount

Holiday entitlement

Birthday day off

Flexible hours

Discount platform

Earned wage access

Employee assistance

Pension

Job summary

schuh in Sunderland is hiring Seasonal Sales Assistants to join our store team. You will greet customers, share in-depth product knowledge and help them find the right items. This role is geared toward delivering excellent service while supporting daily store operations.

Full training is provided and there is a strong focus on meeting KPIs and personal targets. Flexible mornings/afternoons Monday–Friday are available, with perks designed to support work-life balance.

Qualifications

• Experience in customer service or retail is preferable but not essential.
• Full training will be provided for the role.

Responsibilities

• Deliver high levels of customer service and greet customers with product knowledge.
• Meet KPIs and personal targets.
• Process payments, customer orders and reservations.

Skills

Customer service

Job description

We have an exciting opportunity for Seasonal Sales Assistants to join our store in Sunderland!

Please note we are looking for staff who can work mornings/afternoons throughout Monday-Friday.

About what you'll be doing –

• Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
• Striving to meet KPIs and personal targets
• Processing payments, customer orders and reservations
• Stock management and shop floor merchandising
• Maintaining high standards both on shop floor and in back areas
• Assisting with opening/shutdown procedures
• Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

About what you'll get –

• Up to 40% product discount for you and your loved ones as well as uniform allowance for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years' service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future

About schuh –

At schuh we are the 'Same but different'.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]

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