Sales Assistant

Nobody's Child; St Albans; On-site; GBP 40,000 - 60,000; Part time

Job summary

A sustainable fashion brand in St. Albans is seeking a passionate Sales Associate for a part-time role. The ideal candidate will excel in customer service, embody the brand's commitment to sustainability, and help enhance the in-store experience by providing personalized assistance and styling solutions. Join us in promoting responsible fashion choices and creating a positive impact in the community.

Qualifications

• Previous experience in retail is ideal.
• Strong interest in responsible products and sustainability.
• Ability to deliver excellent customer experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain stock levels and present assigned areas well.
• Process POS purchases and handle returns.
• Support visual merchandising and drive sales.

Skills

Exceptional customer service skills

Passion for sustainability

Knowledge of eco-conscious fashion

Job description

Overview

We're looking for a passionate Sales Associate to join our St. Albans Store in a flexible part-time (24 hours per week) capacity. As a brand ambassador, you'll bring exceptional customer service skills and share our passion for sustainability and eco-conscious fashion. Nobody's Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we've spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It's been 10 years of creativity, growth, and bold ideas, and the values that guide us haven't changed.

Responsibilities

• Ensuring high levels of customer satisfaction and experience through excellent sales service.
• Assessing customers' needs and providing assistance and information on all in store Nobody's Child product.
• Following and achieving the department's sales goals on a monthly, quarterly and yearly basis, going above and beyond to drive sales.
• Maintaining stock levels and ensuring assigned areas are kept in presentable condition.
• Ensuring consistent knowledge on Nobody's Child products and new ins, with an ability to cross sell products and offer styling solutions to customers.
• Process POS (point of sale) purchases.
• Handle returns.
• Supporting with visual merchandising (VM).
• Suggest ways to improve sales through visual merchandising and styling.
• Represent our brand positively and passionately.
• Actively contribute to our company's commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet.

Qualifications

• We're looking for a brand ambassador with exceptional customer service skills and a passion for sustainability and eco-conscious fashion.
• Ideally, you'll have previous experience in retail, an interest in responsible product and a passion for excellent customer experience.