Sales Assistant

Cotswold Outdoor; Rotherham; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Starting salary £12.71/hour

Employee wellbeing support

Training and development

Store-wide staff discounts 40-60%

Up to 33 days holiday

Annual bonus up to £750

Perks platform discounts

Job summary

Cotswold Outdoor is hiring Sales Assistants to help customers find the right outdoor gear and provide friendly service. You'll receive full training on specialist services like gait analysis and boot fitting, and you'll become confident in explaining product features.

As part of a store team near your area, you'll work with a friendly outdoors-loving group, gain product knowledge, enjoy generous staff discounts and flexible weekend shifts, and have opportunities to grow.

Qualifications

• Deliver friendly, high-quality customer service in-store.
• Help customers understand and choose the right outdoor gear.
• Maintain an organised, welcoming store environment.
• Be eager to learn about outdoor products and services offered.

Responsibilities

• Deliver a standout shopping experience by understanding each customer's needs and helping them find the right outdoor gear.
• Take pride in the store's appearance and work with your team to create a welcoming environment for every customer.
• Build product knowledge through training and hands-on experience to offer reliable advice.
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting with full training.
• Help the store run smoothly by keeping shelves tidy and stockrooms organised.

Skills

Customer service

Communication

Organisation

Willingness to learn

Job description

We’re hiring Sales Assistants to:

• Give friendly advice to customers
• Get full training on specialist services like boot fitting and gait analysis
• Enjoy 40 - 60% discount on top outdoor brands

As part of our store team you'll be working with friendly people who enjoy the outdoors, just like you. You'll help customers reconnect with nature by making sure they leave with the right kit, whatever the elements throw at them.

• Deliver a standout shopping experience by understanding each customer's needs and helping them find the right outdoor gear
• Take pride in the store's appearance and work with your team to create a welcoming and inspiring environment for every customer
• Build trusted product knowledge through expert training and hands-on experience, so you can offer reliable advice
• Learn and deliver specialist services like gait analysis, boot fitting and rucksack fitting - we'll give you all the training you need to support every customer's journey
• Help the store run smoothly by keeping shelves tidy, products easy to see, and the stockroom neat and organised
• Be part of a flexible team, with weekend shifts included so we can help customers when they need us the most
• Take advantage of regular learning and development opportunities - whether you're starting out or aiming to progress, we're here to help you grow.

We're looking for someone who

• Enjoys helping people and providing great customer service
• Communicates well and can talk to different kinds of people
• Is organised and can handle more than one task at a time
• Is eager to learn about the outdoors and the products we sell

Although our zero-hour contracts provide flexibility to work varying hours each week, our rotas are published 4 weeks in advance and we ask that you confirm your availability in line with this. There is no commitment to work every week, but you will need to work regularly to remain an active colleague and be offered work. We know that great people make a great team, so we make sure you feel valued and supported.

Here's what you'll get when you join us:

• Starting salary of £12.71 per hour (£11.11 per hour if you're under 21)
• Support for your wellbeing with free, confidential help available any time through our Employee Assistance Programme
• Ongoing training and learning including expert sessions from top outdoor brands and our in-house development team to help you grow your skills and confidence
• 40 - 60% discount on our full range of outdoor clothing and gear
• Up to 33 days holiday (pro-rated based on your role and hours) with the option to buy more
• Yearly bonus of up to £750 (based on how many hours you work)
• Discounts on everyday essentials like shopping, dining, fitness and entertainment through our perks platform

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply. TPBN1_UKTJ