Sales Assistant

Age UK; London; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading charity as a Sales Assistant in Finchley High Road, London. You will provide excellent customer service, support shop operations, and maximize sales while representing Age UK. The role requires handling stock and working effectively both in a team and independently. A flexible approach is essential, along with a commitment to equal opportunities.

Benefits

25 days holiday + bank holiday allowance

Generous pension with 8% contribution

Discounts via Blue Light Card and BenefitHub

Life assurance

Bupa health cashback plan

Free and discounted event tickets

Qualifications

• Experience in a customer-facing role.
• Ability to lift and carry bags of stock up to 10kg.

Responsibilities

• Deliver excellent retail service and ensure customer satisfaction.
• Support sales, stock rotation, and organize displays.

Skills

Customer Service

Cash Handling

Teamwork

Cultural Sensitivity

Job description

Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much-needed income for the charity, ensuring that we can provide services and support to older people who need it most.

Join Us as a Sales Assistant

We are recruiting for a Sales Assistant to join our Finchley High Road team. Your role will be to deliver excellent retail service, ensuring every customer has a great shopping experience. As a valued Sales Assistant, you will contribute to maximising shop sales and profits, assist in the day-to-day running of the shop, and deputise for the Shop Manager and Assistant Manager in their absence.

The successful candidate will support sales, stock rotation, organise displays, tidy the store, and more, all while representing Age UK professionally and reflecting our core values.

Due to the role's nature, you will be required to handle and lift bags of stock up to 10kg.

Application Process

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are encouraged.

This role is not eligible for UK Visa Sponsorship. The successful applicant must have a pre-existing Right to Work in the UK.

Candidate Requirements

• Experience in a customer-facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg
• Ability to work effectively as part of a team
• Capability to work alone when needed
• Sensitivity to cultural differences and gender issues, with a commitment to equal opportunities
• Flexibility to work additional days, cover holidays and sickness, or participate in outside shop hours events

What We Offer

• A 21-hour working week
• Pro-rata 25 days holiday + bank holiday allowance
• Generous pension with 8% contribution from us
• Discounts and rewards via Blue Light Card and BenefitHub
• Life assurance and Bupa health cashback plan
• Tickets for Good – free and discounted event tickets

Additional Information

Applicants must be 18 or older, as the role involves working alone in the shop.

We anonymise CVs during the application process to promote fairness and unbiased recruitment. Please remove personal details from your cover letter/supporting statement. Equalities monitoring info is also anonymised.

We are particularly keen to hear from men, and applicants from Black, Asian, and minority ethnic backgrounds, as these groups are under-represented in our workforce.

Early application is encouraged as we review applications throughout the advertising period and may close the advert early.

Our Commitment

Age UK is an Equal Opportunities employer and encourages applications from all qualified candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion, marital status, pregnancy, or maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. We are committed to safeguarding adults and children from abuse and neglect and expect everyone working with us to share this commitment.