Sales Assistant

Beaverbrooks; Hanley; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a family-owned jeweller as a Sales Assistant, where you will sell stunning jewellery and create lasting memories for customers. The role requires a passion for customer experience, attention to detail, and a commitment to exceptional service. Enjoy a supportive work environment with great benefits and opportunities for career progression.

Benefits

Colleague Discounts

Recognised Qualifications and Study Support

Employee Support and Counselling

Contributory Pension and Life Assurance

Enhanced Maternity and Paternity Packages

Maternity Return to Work Bonus

Qualifications

• Passion for customer experience and commitment to service.
• Great eye for detail and merchandising experience preferred.

Responsibilities

• Sell diamonds, jewellery, and watches while creating memorable experiences.
• Listen to customer needs to help find perfect items.

Skills

Customer Experience

Attention to Detail

Job description

Join us as a Sales Assistant and develop your luxury retail career with our family-owned jewellers.

The awards we’ve been given speak volumes about what it’s like to work here, some of which are:

• Retail's 3rd Best Company to Work For - Best Companies 2024
• We have been awarded a3 staraccreditation for 'World Class levels of Engagement' for 19 years running - Best Companies 2024 - based on colleague feedback
• 'Employer of the Year 2024’ - The UK Jewellery Awards

Amazing benefits for amazing people

They say you get out what you put in. And, at Beaverbrooks, our people put in so much.

In return, some of the benefits we offer include:

• Outstanding colleague discounts, which extend to your family & friends
• Recognised qualifications, study support & structured career progression
• Employee & family support & counselling in partnership with the Retail Trust
• Contributory Pension & Life Assurance
• Enhanced maternity and paternity packages
• Maternity return to work bonus
• A variety of different schemes to help you support charities close to your heart

Main Responsibilities

As a Sales Assistant at Beaverbrooks, you’ll passionately sell stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time.

You’ll encourage love and appreciation for our products, by knowing each one of them and what makes them special.

You’ll listen and take the time toidentifyour customers needs. As well as how much they’d like to spend on something really special. All so you can help them find the perfect item for their occasion.

Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.

The Ideal Candidate

As a Sales Assistant you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who believe in the same values and commitment to amazing service as you.

You know how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary.

Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… you’ll certainly have a great eye for detail and what good looks like.

As well as a brilliant instinct, you'll also know that you’re going to have to put plenty in to get out what you want.

About Beaverbrooks

Established in 1919, we have 85 locations across the UK. We have 63 Beaverbrooks stores and 22 dedicated brand boutiques, including TAG Heuer, OMEGA, Breitling and Tudor.

We’re a family business. And you can tell that when you get here. It feels like family. From the very smallest details to the big important things.

Our core purpose is to enrich lives. We aim to make a positive difference to the world we live in. This includes our colleagues, customers, suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.