Sales Assistant

SuperValu; Grange-Over-Sands; On-site; GBP 20,000 - 28,000; Full time

Job summary

A popular retail chain in Grange-Over-Sands is seeking a dedicated individual to join their team, ensuring customer satisfaction as the top priority. The ideal candidate will engage with customers, demonstrate strong attention to detail, and work effectively in a team. Previous experience in customer service is preferred.

Qualifications

• Ability to engage with and prioritize customer needs.
• Strong attention to detail, organized and flexible.
• Previous customer service experience is an advantage.

Responsibilities

• Live SuperValu brand values and take responsibility for customer satisfaction.
• Deal with customer queries efficiently and professionally.
• Merchandise shelves to ensure high presentation standards.

Skills

Customer engagement

Attention to detail

Teamwork

Job description

Main purpose of the role:
Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

The ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience;
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Please note that the start and finish times stated are only an approximate.