Sales Assistant

Charles Tyrwhitt; Exeter; On-site; GBP 12,000 - 22,000; Part time

Job summary

A retail clothing company in Exeter is seeking Sales Assistants for their new store opening in February 2026. The role involves providing exceptional customer service, achieving sales targets, and collaborating with the team. Flexible working hours (8, 12, or 16 hours/week) are available. Benefits include a bonus scheme, uniform allowance, and professional development through the Tyrwhitt Academy.

Benefits

Excellent bonus scheme

Uniform allowance

Cycle to work scheme

Fun fund for team activities

Professional development training

Qualifications

• Previous retail experience would be a bonus, but not essential.
• Ability to work confidently alone while contributing positively to a team.
• Quickly building rapport with customers.

Responsibilities

• Offer exceptional customer service and maximise sales.
• Support and collaborate with colleagues for store success.
• Perform stock-related tasks such as stock checks and replenishment.

Skills

Strong interpersonal and communication skills

Ability to provide exceptional customer service

High levels of enthusiasm, drive, and motivation

Job description

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we’re on the lookout for Sales Assistants to join our brand new store team in Exeter, opening this February 2026! The contracts available are 8, 12 or 16 hours per week (overtime also available). Candidates must be flexible to work across weekends with some weekday availability, including Bank Holidays. As part of the interview process for this position, we will be running Assessment Centres on the 16th January and 17th January. Shortlisted candidates must be available on either date to attend. Successful candidates must be available to start with us in early February 2026.

What you will be doing: As a Sales Assistant at CT, you’ll be responsible for offering exceptional customer service and maximising sales and KPI targets. Customer service is really important to us so you’ll be given expert product and selling skills knowledge to help you achieve this, and ensure you are up to date with the latest store ranges and promotions. As a member of the wider sales team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store's success. You’ll be expected to perform some stock-related tasks such as stock and accuracy checks, replenishment and processing deliveries. Of course, there are also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.

Benefits

• Excellent bonus scheme – bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
• Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
• We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Qualifications

• Previous retail experience would be a bonus, but not essential.
• High levels of enthusiasm, drive, and motivation.
• Strong interpersonal and communication skills.
• Ability to work confidently alone while contributing positively to a team environment.
• Quickly building rapport with customers.
• Ability to provide exceptional customer service.