Sales Assistant

TGJones; Crawley; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Third-party discounts

EAP

Flexible shifts

Company pension

Job summary

TGJones is seeking a Sales Assistant to create a welcoming, helpful environment for every customer at our Crawley store. You’ll help keep the store running smoothly, assist customers, replenish stock, and present displays to help shoppers find what they need.

This role suits someone who enjoys team work and delivering great service. We offer flexible shifts, employee discounts, and a supportive culture that values development and inclusion.

Qualifications

• Excellent communication and customer service skills.
• Ability to work with others in a team.
• Strong attention to detail and pride in work.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep areas tidy and inviting.
• Meet high standards of display and visual merchandising to help customers find what they need.
• Be part of a team supporting colleagues.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Merchandising display

Job description

We pay in line with UK age related minimum and living wage rates - so your pay will depend on your age group. Please see below
16-18 years: £8.00
18-20: £10.85
21+: £12.71

TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become 'Your Hub of the High Street'.

About the role

As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you're working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you'll help our customers find what they need to make lasting memories. Key responsibilities will include;

• Delivering an exceptional customer service to all customers
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily
• Being part of a team supporting colleagues

About you

We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;

• Confidence in speaking with customers, responding to their needs effectively
• Ability to collaborate with colleagues creating a positive working environment
• Excellent attention to detail and pride in your work

About us

Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.

Company benefits for our store colleagues include in-store employee discounts, generous 3 rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!

At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know- we’re happy to help!