Sales Assistant

INDITEX; City of Westminster; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Weekend rate

London Travel Scheme

Volunteering

Intalent/Inditex Go! programs

Annual leave 5 weeks

Job summary

Zara Home Kings Road in London is hiring a Sales Assistant to deliver friendly, efficient service and maintain a welcoming store environment. You’ll support customers, keep the shop floor tidy, and help the team run smoothly during peak periods.

There are flexible hours (part-time 20-28h or full-time 30-40h) with weekend shifts, a 25% employee discount, and growth opportunities through Intalent and Inditex Go! programs.

Qualifications

• Friendly and approachable attitude.
• Passion for customer service.
• Attention to detail.

Responsibilities

• Deliver great customer service during busy moments
• Work across shopfloor, stockroom, deliveries and tills
• Process large volumes of stock accurately
• Keep shopfloor organized and easy to shop
• Follow procedures to keep everyone safe
• Support team to keep the store running smoothly
• Act as ambassador for Inditex sustainability initiatives

Skills

Friendly attitude

Customer service

Welcoming atmosphere

Attention to detail

Team player

Positive and proactive

Job description

As a Sales Assistant, you're a key part of the store's day-to-day success - supporting customers, keeping the shopfloor looking its best, and helping the team deliver a smooth, fast and friendly experience.

We are looking for enthusiastic individuals who enjoy working with people and creating welcoming customer experiences., Strong communication skills.

• Friendly and approachable attitude.
• Passion for customer service.
• Ability to create a welcoming atmosphere.
• Attention to detail.
• Team-focused mindset.
• Positive and proactive approach.

Join Zara Home Kings Road this festive season and help create an exceptional experience for our customers during one of the busiest and most exciting times of the year.

Valuable retail and customer experience.

What you'll do

• Deliver great customer service, even during busy moments
• Work across the shopfloor, stockroom, deliveries and tills
• Process large volumes of stock accurately and efficiently
• Keep the shopfloor organised, well-presented and easy to shop
• Follow clear procedures and routines to keep everyone safe
• Support your team to keep the store running smoothly
• Act as an ambassador for Inditex sustainability initiatives

Availability & flexibility (please read carefully)

• Weekend work is part of retail and required, depending on contracted hours
• Your availability is agreed before you start and is expected to remain consistent once in role
• This role may include early mornings, late finishes and busy trading periods

Competitive salary

Your dedication deserves recognition. We offer a competitive salary that ranks among the highest in the retail sector in the UK. Furthermore, we believe in equality, so everyone receives the same pay, regardless of age.

Growth opportunities

We believe in cultivating talent from within, offering ample opportunities for internal growth and promotion. INTALENT, our internal job portal, makes it easy to search for and apply to open positions.

Learning platform

Expand your skillset through TRA!N, our internal learning platform. With a diverse range of courses available that are tailored to your professional needs, we support you in taking control of your development journey.

Annual Leave

All employees are entitled to 5 weeks' holiday per year, giving you time to relax and recharge your batteries. Those who have dedicated years to our company are offered extra holidays as a thank you for their ongoing dedication and hard work.

Flexible hours

We offer both part-time (20-28 hours) and full time (30-40 hours) opportunities.

Diverse shifts

Our dynamic work environment includes various shifts: openings, mid-day shifts, and evenings.

Opportunities to grow

Our internal talent is our greatest asset. The growth and evolution of our people is what allows us to continue growing and evolving as a company. With programs such as Intalent and Inditex Go! we can identify the potential and interests of our teams and offer them opportunities to develop their careers with us.

Employee discount

We're passionate about fashion, we live it every day. Our employees receive a 25% discount on all the Inditex group's brands to use both in physical stores and online through our sales websites.

Weekend rate

To further incentivise peak trading days, we have implemented a 'Weekend Rate'. This would be applicable to all hourly paid sales assistants.

London Travel Scheme

In recognition of the continued expansion of the city and increasing travel commitments of the capital. We have introduced a travel scheme to all employees contracted to central London stores. Subject to specific T&C's.

Volunteering

Our people get involved. They can become charity ambassadors for Inditex, promoting and participating in different social projects such as Salta, Teaming and Social Energy. Together we can contribute to a better society through the company.

Open communication

We encourage everyone to contribute to their personal success and that of the company. Our organization is horizontal with a flat hierarchal structure. We are committed to collaborative work and open communication. We are all connected through our internal app, INET.

Monthly and Annual Sales Bonus

Store teams can earn a monthly and yearly bonus based on achieving their stores sales target.

Paid Parental Leave

Inditex offers unparalleled support to new parents (Maternity, Paternity, Adoption)