Sales Assistant

Ellis Brigham Ltd; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous staff discounts and pro-deals

Development opportunities within Ellis

Product training and On the Hill days

Job summary

The North Face Covent Garden, operated by Ellis Brigham Mountain Sports, is seeking a confident, approachable person who loves connecting with customers and sharing outdoor passion. You will help customers find the right kit and tell stories about adventures to inspire their next trip.

Join a close-knit team, receive comprehensive product training, pro-deals, and opportunities to develop within the Ellis Brigham family while representing a leading outdoor brand.

Responsibilities

• Deliver an engaging and memorable customer experience.
• Build genuine connections with a wide range of customers.
• Share your passion for the brand, products and the outdoors.
• Ask questions and use your knowledge to understand customer needs.
• Continuously develop your product and brand knowledge.
• Work collaboratively and positively as part of the team.
• Share ideas, experiences and stories to inspire customers and colleagues.
• Act as a positive ambassador for the brand and wider outdoor community.

Job description

The North Face is the premier exploration company in the World. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places, and people to connect with.

The North Face Covent Garden is an official Partnership store, owned and operated by Ellis Brigham Mountain Sports.

Our mission is to share with customers the passion for the outdoors. Our stores play a crucial role in this, enabling our customers to get the best kit for their current adventures and be inspired by many future adventures to come.

Who are we looking for?

We’re looking for a confident, approachable and authentic person who loves connecting with others. You’re curious, eager to learn and develop, and bring a positive, energetic and inclusive attitude to everything you do. You’re passionate about our brand, the outdoors and sharing that enthusiasm with others.

Key Responsibilities

• Deliver an engaging and memorable customer experience.
• Build genuine connections with a wide range of customers.
• Share your passion for the brand, products and the outdoors.
• Ask questions and use your knowledge to understand customer needs.
• Continuously develop your product and brand knowledge.
• Work collaboratively and positively as part of the team.
• Share ideas, experiences and stories to inspire customers and colleagues.
• Act as a positive ambassador for the brand and wider outdoor community.

What’s in it for you?

• Generous staff discounts and pro-deals on The North Face and other top outdoor brands
• Ongoing opportunities for development and progression within the Ellis Brigham family
• Continuous training on our products, including On the Hill training days