Sales Assistant

Charles Tyrwhitt; Chelmsford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading clothing retailer in Chelmsford is seeking a Sales Assistant to provide exceptional customer service and support sales targets. The role requires flexibility to work evenings and weekends. Ideal candidates will have retail or hospitality experience, strong interpersonal skills, and the ability to work both independently and as part of a team. This position offers a 12-hour per week contract with great benefits including a bonus scheme, uniform allowance, and professional development opportunities.

Benefits

Excellent bonus scheme

Uniform allowance

Cycle to work scheme

Professional development

Fun team events

Qualifications

• Previous experience in retail or hospitality focused on customer service.
• High enthusiasm, drive and motivation.
• Strong interpersonal and communication skills.

Responsibilities

• Deliver exceptional customer service and maximise sales and KPI targets.
• Collaborate with colleagues to support team and store success.
• Ensure high visual merchandising and adherence to safety guidelines.

Skills

Customer service experience

Interpersonal skills

Ability to work independently

Team collaboration

Job description

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well". We are looking for a Sales Assistant to work with Samantha and the team in our Chelmsford store. This is a 12-hour per week contract (overtime also available). The role requires flexibility to work evenings and weekends, including bank holidays.

Responsibilities

• Deliver exceptional customer service and maximise sales and KPI targets.
• Maintain up-to-date knowledge of store ranges and promotions.
• Collaborate with colleagues to support team and store success.
• Carry out stock tasks: accuracy checks, replenishment and delivery processing.
• Ensure high visual merchandising, store housekeeping, and adherence to health & safety guidelines.

Qualifications

• Previous experience in retail or hospitality with a focus on customer service.
• High enthusiasm, drive and motivation.
• Strong interpersonal and communication skills.
• Ability to work confidently alone while contributing positively to a team environment.
• Quickly build rapport with customers.

Benefits

• Excellent bonus scheme – paid quarterly when the store hits target.
• Uniform allowance refreshed every 6 months.
• Cycle to work scheme, relocation support and season ticket loans for London stores.
• Fun fund for parties, treats and team building events.
• Professional development via Tyrwhitt Academy and apprenticeship qualifications.

About Us

We value BE the BOSS, BE the CUSTOMER, BE the BEST, and we believe that a collaborative environment is key to our success.