Sales Assistant

networx Recruitment; Airdrie; Presencial; GBP 12 000 - 15 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Annual Leave

Virtual GP Service

Excellent Pension Scheme

Company Sick Pay

Discounts

Wellbeing Commitment

Resumo da oferta

Salvation Army Trading Company Ltd SATCoL is seeking a Sales Assistant to support the Shop Manager and a team of volunteers, delivering friendly, high-standard customer service to help the shop succeed.

You will maintain visual merchandising, assist customers from entry to purchase, promote Gift Aid, complete paperwork, train volunteers, sort donated stock, and travel to other shops as needed. Hours are Monday to Saturday, with a focus on health and safety and best-practice.

Qualificações

• Customer service experience required (paid or voluntary)

Responsabilidades

• Maintain high standards of visual merchandising throughout the shop
• Assist customers from entry to purchase
• Explain benefits of Gift Aid and other promotions
• Complete cashing up and banking procedures
• Train and support volunteers
• Sort and prepare donated stock
• Travel to other shops within a cluster as needed
• Support Shop Manager in health and safety and best-practice
• Manage daily shop running and volunteers in the Manager's absence
• Ensure personal behaviour reflects company values

Conhecimentos

Customer service

Descrição da oferta de emprego

This is a Permanent , Part time vacancy that will close in 12 days at 23:59 BST .

• Do you want to work for a company that has been named in TheUK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisationto work for by Best Companies Ltd?
• Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award?
• Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
• Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
• Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
• Did we mention, there is no evening or Sunday working too?!
• Do you have excellent customer service skills?

If this is you, read on!

We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Managers absence
• Ensure that personal behaviour reflects the visions and values of the company

If you :

• Are resilient, supportive, caring, hands on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

Hours will be worked on a shift basis between Monday - Saturday

All key responsibilities and desirable skills can be found on the Job Description when you apply.

See what some of our colleagues say about us:

'Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling.' – LF, Donation Centre Manager

'SATCoL are caring and thoughtful. Always get great support and I am very proud to be part of this company.'– KB, Shop Manager

'Working forSalvation Army Trading Company has been an incredibly rewarding work experience. Not only do I get to contribute to a noble cause by supporting their humanitarian efforts, but I also get to be a part of an inspired, dedicated and supportive employer that's making a real difference in people's lives.' - GT, Sales Assistant/Driver

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Company Benefits

Annual Leave

Starting at 26 days plus bank holidays, with the ability to buy an extra week.

Virtual GP Service

Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week.

Excellent Pension Scheme

SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving you Life Assurance of 3 x your normal salary.

Company Sick Pay

This is paid from the end of your probation period and increases during your employment with us.

Discounts

All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.

Wellbeing Commitment

Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue.

SATCoL offer many more fantastic benefits, please see attachmentfor details.

Why join Salvation Army Trading Company Ltd (SATCoL)?

• Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army’s vital work with vulnerable people in the UK by raising money.
• Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
• We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army.
• We have a strong and positive culture, led by our values ‘Compassion, Accountability, Respect and Equality’ and our core purpose of ‘enabling mission and providing resource to help the work of The Salvation Army’. We truly CARE.
• We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front‑line collections team or our central support function, we encourage autonomy and embrace new ideas.
• Whatever our colleagues’ workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible.
• We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful.
• We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same.
• Why I Work For SATCoL
• Shop Manager

"I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis."

• Why I Work For SATCoL
• Area Collections Manager

"Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference."

• Why I Work For SATCoL

"Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling."

Our Values

Compassion

Accountability

Respect

Equality

Salvation Army Trading Company

Registered Company no. 2605817
The Salvation Army registered charity 214779 and in Scotland no. SC009359