Sales Apprentice: Uncapped Commission & NVQ2

Ee Contact Centre; Richmond; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Starting salary details

Un capped commission

NVQ Level 2 in CS

Mobile & broadband discounts from £10

Online GP access

Job summary

EE Contact Centre is offering an Apprentice Sales Advisor role in the Richmond/Darlington area. You will handle phone conversations, identify customer needs, and promote EE products to foster long‑term relationships.

The program includes a 15‑month NVQ Level 2 in Customer Service, with one study day weekly and coaching to build confidence. Starting salary is £22,527 rising to £26,116 on completion, plus uncapped commission.

Qualifications

• No experience required; attitude and willingness to learn are key.
• Excellent communication and telephone/interpersonal skills valued.
• Enthusiasm to learn and develop customer service capabilities.

Responsibilities

• Speak with customers over the phone to understand needs and recommend EE products.
• Build relationships and hit apprenticeship goals while developing skills.
• Complete the 15‑month NVQ Level 2 in Customer Service during the program.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

EE Contact Centre is offering an Apprentice Sales Advisor role in the Richmond/Darlington area. You will handle phone conversations, identify customer needs, and promote EE products to foster long‑term relationships.

The program includes a 15‑month NVQ Level 2 in Customer Service, with one study day weekly and coaching to build confidence. Starting salary is £22,527 rising to £26,116 on completion, plus uncapped commission.