Sales and Retention Manager

Everlast Gyms; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fitness company in the United Kingdom is seeking a dedicated individual to advocate and deliver their sales process while coaching the team for optimal performance. You will drive new member sales and enhance retention efforts, alongside managing initiatives and operational support. Ideal candidates will be engaged in local partnerships and initiatives, contributing to a thriving gym environment.

Responsibilities

• Advocating and delivering the FUNDAMENTALS sales process.
• Driving new member sales while maximising retention of existing members.
• Owning the activity planner for the club.
• Implementing creative lead-generation strategies.
• Monitoring dashboards and KPIs.
• Driving all revenue lines from memberships and products.
• Preparing and delivering monthly sales presentations.
• Building strong local business partnerships.
• Leading by example on reception and the gym floor.
• Engaging in national initiatives.
• Providing honest, constructive feedback to team members.
• Supporting the General Manager with operational tasks.

Job description

Responsibilities

• Advocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.
• Driving new member sales while maximising retention of existing members to grow the live member movement.
• Owning the activity planner for the club - ensuring initiatives are well-planned, executed, and impactful.
• Implementing creative lead-generation strategies both internally and externally.
• Monitoring dashboards and KPIs, providing key insights to the team and ensuring targets are met.
• Driving all revenue lines from memberships, product, and secondary spend to maximise profitability.
• Preparing and delivering monthly sales presentations to the wider management team.
• Building strong local business partnerships and developing #WeMoveBusinesses opportunities.
• Leading by example on reception and the gym floor in this member-facing role.
• Engaging in national initiatives such as #WorkoutWednesday and #WeCommunicate.
• Providing honest, constructive feedback to team members, supporting their development and performance.
• Supporting the General Manager with operational tasks including health & safety, facilities, maintenance, recruitment, and presentation standards.