Sales and Retention Manager

Frasers Group; Bangor; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent fitness organization in Bangor seeks a passionate leader to drive member sales and retention while coaching the team. The role involves delivering sales training, maximizing profitability, and engaging in community initiatives. Ideal candidates are resilient, results-driven, and flexible to support business needs. This position offers a full-time schedule, a free gym membership, and various training opportunities.

Benefits

Free gym membership

20% discount across all brands

Eligibility for the Fearless 1000 Bonus Scheme

Monthly salary double for champions

Training and funded qualifications

Qualifications

• Passionate about health, fitness, and wellness.
• Proven leader able to inspire and coach a team.
• Strong focus on sales with a results-driven mindset.

Responsibilities

• Advocate and deliver sales process training to the team.
• Drive new member sales and maximize retention.
• Manage activity planner to ensure impactful initiatives.

Skills

Leadership

Sales and retention focus

Communication skills

Resilience under pressure

Job description

What Youll Be Doing

Advocating and delivering the FUNDAMENTALS sales process training and coaching the team to perform at their best.

Driving new member sales while maximising retention of existing members to grow the live member movement.

Owning the activity planner for the club ensuring initiatives are well-planned executed and impactful.

Implementing creative lead-generation strategies both internally and externally.

Monitoring dashboards and KPIs providing key insights to the team and ensuring targets are met.

Driving all revenue lines from memberships product and secondary spend to maximise profitability.

Preparing and delivering monthly sales presentations to the wider management team.

Building strong local business partnerships and developing #WeMoveBusinesses opportunities.

Leading by example on reception and the gym floor in this member-facing role.

Engaging in national initiatives such as #WorkoutWednesday and #WeCommunicate .

Providing honest constructive feedback to team members supporting their development and performance.

Supporting the General Manager with operational tasks including health & safety facilities maintenance recruitment and presentation standards.

Qualifications : About You

Passionate about health fitness and wellness.

A proven leader with the ability to inspire and coach a team.

Strong sales and retention focus with a results-driven mindset.

Excellent communication and interpersonal skills able to adapt style to different audiences.

Positive solutions-focused and resilient under pressure.

Ambitious driven and keen to develop further in leadership.

Flexible to work evenings weekends and Bank Holidays to support the needs of the business.

Why Join Us

An opportunity like this at Frasers Group is for the fearless. The potential is huge the experience unrivalled and the rewards are designed to match.

Heres what youll get :

• Free gym membership.
• 20% discount across all Frasers Group brands.
• Eligibility for the Fearless 1000 Bonus Scheme.
• Monthly Frasers Champion awards winners receive double their salary for the month.
• Reward & recognition through Everlast Gyms Monthly Champions.
• Training and funded qualifications including Level 3 & 5 in Management & Leadership.
• The chance to enhance your fitness knowledge with product training plus opportunities to deliver PT and group training.

At Frasers Group we live by our principles :

• Think without limits move fast think fearlessly and take the team with you.
• Own it and back yourself own the basics your role and the results.
• Be relevant to our people our partners and the planet.

Remote Work : No

Employment Type : Full-time