Sales and Marketing Treatment Coordinator

My Dentist; Sunderland; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading dental practice in Sunderland is seeking a Sales and Marketing Treatment Co-ordinator to engage with patients and enhance their experience. The role involves managing customer inquiries through various marketing channels and converting them into sales, while also working closely with clinicians. The position offers a salary of up to £26,000, along with a quarterly bonus and generous benefits.

Benefits

Competitive salary

Quarterly sales bonus

Annual leave entitlement

Health and well-being benefits

Discounts at high-street retailers

Qualifications

• Experience in healthcare or customer care and business skills.
• Ability to manage enquiries and patient journeys.
• Experience with digital marketing and social media.

Responsibilities

• Attract and manage enquiries from patients through marketing.
• Track and monitor the success of marketing activities.
• Help patients understand dental treatment options.

Skills

Customer service skills

Digital marketing knowledge

Communication skills

Job description

As a result of a new opportunity in the practice, we are looking for a Sales and Marketing Treatment Co‑ordinator to join our friendly and experienced team in our bustling practice Oliver's House in Sunderland.

About the Practice

Our thriving dental practice boasts:

• A friendly and experienced team
• Private Services including Implants and Facial Aesthetics
• Easy to access, with free parking and easy to access transport links
• Support from the practice and area managers, plus the opportunity to train alongside other experienced Treatment Co‑ordinators in the area

We’re looking for the best candidates, whether you have a background working in healthcare, or you have developed customer care and business skills in another industry.

Benefits

We offer a competitive package and all the opportunities you need to excel in your role and grow the career that is right for you:

• A competitive salary of up to £26,000
• Quarterly sales bonus scheme
• Annual leave entitlement rising to a maximum of 30 days (plus bank holidays) per year with service
• Life assurance
• Health and well‑being benefits
• Access to discounts at hundreds of high‑street retailers
• Recognition for going the extra mile and for loyalty through service
• The confidence to approach new patients and external practice teams to market our services

Responsibilities

As a Sales & Marketing Treatment Co‑ordinator, your role will include:

• Attracting and managing enquiries from patients through digital marketing, social media and events
• Tracking and monitoring the success of marketing activitiesDelivering the best patient journey and managing the end‑to‑end treatment
• Helping patients understand all private dental treatment options available to them and converting sales in line with targets
• Working closely with our clinicians to help grow their private patient portfolio

As part of {my}dentist, you’ll be joining the UK’s leading provider of dentistry, which supports more than 4 million patients each year to get access to the care they need.