Sales and Marketing Operations Support

Hutchison Technologies Ltd.; Dundee; On-site; GBP 25,000 - 35,000; Full time

Job summary

A company supplying smart home display products based in Dundee is seeking a flexible team member for managing website operations and customer fulfilment. The role includes responsibilities in customer support and content management, requiring excellent Microsoft Office skills and a willingness to learn. This varied position offers an opportunity to make a real difference in the company's expansion efforts.

Qualifications

• Excellent standard of English and good interpersonal skills.
• Able to work independently and accurately with limited supervision.
• Willing to learn and open to feedback and development.

Responsibilities

• Manage retail offers and fulfil direct to customer orders.
• Provide retail customer support and troubleshoot inquiries.
• Liaise with website developer to keep the site updated.
• Manage content for blogs and social media.

Skills

Microsoft Office

Interpersonal skills

Marketing knowledge

Time management

Account Management

Tools

Adobe Acrobat

Job description

In Home Displays Ltd. (IHDL) are a leading company supplying smart home display products, helping consumers better understand their energy usage and take positive action to reduce their energy bills.

Due to expansion and exciting new business opportunities, we are now looking for a flexible, reliable team member to help manage our website and B2C and B2B2C product fulfilment from our premises in Dundee.

The successful candidate will be keen to learn and able to work accurately with limited supervision.

The position will entail working with our Business Development Director to:

• Manage our retail offer, with responsibility for fulfilment of our direct to customer orders in the warehouse and supporting customer enquiries
• Provide retail customer support, customer service support and follow up and troubleshooting
• Ensure our website is up to date, liaising with our website developer to ensure the site is fresh, content is updated regularly and support new product launches.
• Deliver content management and blogs/social media

Perform other duties as required

Skills required:

• Excellent Microsoft Office and general computer skills, ie Word, Outlook, Excel, Adobe Acrobat
• Excellent standard of English and good interpersonal skills
• Marketing and website knowledge
• Good time management and administrative skills
• Able to work independently
• Willing to learn and open to feedback and development
• Account Management experience would be helpful

If you’re looking for a varied and rewarding role where you can make a real difference, we’d love to hear from you! To apply, please send your CV and a cover letter to [e-mail]