Sales and Marketing Coordinator

Seminole Hard Rock; Greater London; On-site; GBP 32,000 - 40,000; Full time

Job summary

Hard Rock Cafe in London is seeking a Sales & Marketing Coordinator to support the Sales & Marketing team and own initiatives to drive sales.

Responsibilities include negotiating contracts, managing event calendars, coordinating with travel planners and partners, and assisting in executions of buyouts and functions.

Qualifications

• Presentation of a professional image to guests and clients.
• Remain composed during stressful events.
• Take-charge attitude with diplomacy.
• Strong written and verbal communication skills.
• Ability to work independently with managers and clients.

Responsibilities

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assemble the Cafe Event Calendar and Brand Calendar.
• Report occupancy to local hotel Concierge weekly.
• Coordinate with Group Travel Planners and marketing partners.
• Administer package programs and ensure payments per procedures.
• Maintain sales and marketing tools and equipment.

Skills

Professional image

Calm under pressure

Take-charge attitude

Work independently

Strong communication

Reading and writing

Language proficiency

One-on-one communication

English fluency

Education

Some college coursework

Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

LOCATION: Hard Rock Cafe

POSITION TITLE: Sales & Marketing Coordinator

REPORTS TO: Department Manager and/or General Manager

FLSA STATUS: Salaried - Overtime Exempt

POSITION SUMMARY

To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.

PRIMARY RESPONSIBILITIES

• Write and negotiate sales and marketing contracts according to Corporate procedures.
• Assembling of the Cafe Event Calendar and Brand Calendar.
• Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
• Communication and follow up with Group Travel Planners and marketing partners.
• Administration of package programs.
• Ensure receipt of payment from client by following Corporate procedures.
• Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
• Updating of "cafe" website to be communicated with Support Center On-Line Marketing team.
• Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
• Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
• Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
• Liaise between Support Center Sales & Marketing departments and the cafe.
• Work with SM, GM, and KM to ensure that contract/menu is executable.
• Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
• Coordinate operations between departments.
• Attend client functions marketing events and designated parties to provide support and representation of the department.
• Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
• Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
• Maintain high morale
• Operate ethically to protect the image of Hard Rock.
• Utilize programs designed to help Save the Planet.

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Some college coursework completion.

SKILLS

• Presentation of a professional image to guests, clients, and potential function coordinators.
• Composure during stressful events.
• Possession of a take charge attitude tempered with diplomacy.
• Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
• Must possess strong communication and listening skills, excellent reading and writing.
• Comprehend professional language, either written or spoken, to communicate.
• Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS

Employees are expected to be able to perform the job functions with reasonable accommodation.