Sales and Events Executive

Hand Picked Hotels; City Of London; On-site; GBP 32,000; Full time

Job summary

A luxury hotel collection is seeking a Sales and Events Executive to handle event inquiries and ensure exceptional service. The ideal candidate will have a background in events coordination within a luxury hotel, excellent customer service skills, and a passion for planning memorable occasions. This full-time role offers a competitive salary and various employee benefits including career progression and discounts.

Benefits

Competitive salary package

Company pension scheme

28 days holiday including bank holidays

Discounted staff stays

Qualifications

• Previous experience in an events coordination role, ideally within a 4/5 star luxury hotel environment.
• Interest in weddings, events, and conferences.
• Self-reliant and able to act on own initiative.
• Methodical and highly organized approach.
• Ability to establish rapport and deliver high standards of service.

Responsibilities

• Deal with events enquiries and convert to sales.
• Plan and deliver memorable events with a bespoke approach.
• Maintain a safe and healthy workplace environment.
• Build positive relationships with clients.

Skills

Events coordination

Customer service

Relationship building

Organizational skills

Knowledge of current market trends

Tools

Opera

Job description

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Sales and Events Executive at Brandshatch Place Hotel & Spa, part of Hand Picked Hotels.

One of the most renowned country house spa hotels in Kent, Brandshatch Place Hotel & Spa, is a beautiful rural retreat nestled within 12 acres of glorious parkland and gardens. Providing a boutique home-away-from-home, the property’s convenient location to the capital provides the best of all worlds, whether visiting for business or leisure.

Role

• The role of Sales & Events Executive will involve dealing with events enquiries and converting to sales, following through to hand over to operations ensuring high level of service and attention to detail is delivered.
• Being sales focused you will enjoy making recommendations to meet the needs of your clients and their budgets.
• Whether it's a wedding, private dinner or a big birthday bash, you'll take the reins and help to plan the event, helping to deliver memorable events for all clients with an individual bespoke approach.
• Maintaining a safe, healthy and secure workplace environment, following all work protocols and working with the team to deliver department goals.
• Being the ultimate people person who enjoys building positive relationships with everyone you meet, giving them faith and confidence in your knowledge and event organisation abilities from the very first conversation.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

About You

• To be considered for this role, you will have previous experience in an events co-ordination role, ideally within a 4/5 star luxury hotel environment.
• An interest in weddings, events, and conferences will be your passion and motivation, and being able to demonstrate knowledge of current market trends.
• It is essential you are self-reliant and can act on your own initiative where appropriate.
• Working knowledge of Opera is preferred.
• Able to demonstrate a methodical and highly organised approach and have a systematic approach to your work.
• You have the ability to establish rapport and deliver high standards of service with a genuine and approachable manner.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Our Benefits Include

• A competitive salary package of £31,865.60 per year, plus a share of service charge.
• This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business needs.
• Company pension scheme with a generous employer contribution.
• Life assurance scheme.
• Employee Assistance Program to support you with whatever life throws at you.
• Company Sickness Scheme Benefit.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
• Discounted staff stays with Hand Picked Hotels & on all food & drink.
• Annual loyalty awards (like afternoon teas and overnight stays)
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.