Sales and Customer Service Administrator

Talent Finder; Bracknell; Hybrid; GBP 26,000; Full time

Job summary

A reputable recruiting agency in Bracknell is looking for a Sales and Customer Service Administrator to join their small, friendly team. This role includes processing sales orders, maintaining customer databases, and handling queries. The ideal candidate should be organized, have strong communication skills, and enjoy working in a team. Full training and a mix of office-based and home working are offered.

Benefits

Full training

On-site parking

Sick pay

Additional Christmas and birthday holidays

Mix of office-based work and potential home working

Qualifications

• Enjoys working in a small team environment.
• Previous experience in administration or customer service is an advantage.

Responsibilities

• Accurately processing sales orders and payments.
• Maintaining the customer database.
• Handling customer and supplier queries.

Skills

Organised and detail-oriented

Strong communication skills

Positive attitude

Confident using computer systems

Tools

Sage 200

Infor

Job description

Sales and Customer Service Administrator | Bracknell | Full-time, 37.5 hours per week (Monday to Friday)| £25,350 per annum

Our client, a well-established SME based in Bracknell, is looking for a Sales and Customer Service Administrator to join their small, friendly team. You’ll enjoy:

• Full training to help you succeed in your role
• On-site parking
• Sick pay
• Additional Christmas and birthday holidays (pro rata)
• A mix of office‑based work with the potential for some home working after training
• Additional leave may be offered depending on business needs

Working hours:

• Office‑based: Monday–Thursday 8:30 am–5:00 pm, Friday 8:30 am–4:00 pm
• Hybrid working from home is available on Thursday and Friday once trained

Are you the right person for the job?

• Organised and detail‑oriented
• Enjoys working in a small team environment
• Strong communication skills
• Positive attitude
• Confident using computer systems
• Previous experience in administration or customer service is an advantage (full training provided)

What will your role look like?

As a Sales and Customer Service Administrator, you’ll play an important role in supporting day‑to‑day operations. Your responsibilities will include:

• Accurately processing sales orders and payments using Sage 200
• Maintaining the customer database (Infor)
• Handling customer and supplier queries and enquiries
• Coordinating with couriers to manage deliveries
• Processing returns and refunds, liaising with the warehouse and accounts teams
• General filing and other administrative tasks as required

Interview Process

Shortlisted candidates will be invited to attend a face‑to‑face interview.

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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