Sales Advisors - Music Concept Store

Handle Recruitment; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious music company in London is seeking enthusiastic Sales Advisors to provide exceptional customer service in their new concept store. Candidates should have 2-4 years' experience in retail or hospitality, strong communication skills, and a genuine love for music. Both full-time and part-time positions are available with a start date in December 2025. This role emphasizes customer engagement across various areas, requiring a passionate and versatile approach.

Qualifications

• 2-4 years' experience in retail, hospitality, or lifestyle environments.
• Availability to start in December 2025.
• Flexible and team-oriented mindset.

Responsibilities

• Deliver exceptional, personalised service reflecting the brand's culture.
• Engage customers with genuine enthusiasm and expertise.
• Act as a brand ambassador and support daily store operations.

Skills

Customer interaction

Communication skills

Versatility

Confidence

Energetic personality

Job description

A fantastic opportunity to join a global music company as a Sales Advisor at their brand-new concept store in London.

As a Sales Advisor, you'll be the face of our client's creative universe - blending product knowledge, hospitality, and cultural passion to deliver an immersive, memorable experience for every guest. Whether preparing a coffee, curating a vinyl recommendation, or styling a customer, you'll bring authenticity, enthusiasm, and energy to every interaction.

Full-time and part-time positions available

Key Responsibilities

• Deliver exceptional, personalised service that reflects the brand's music-driven culture.
• Engage customers across multiple zones - from the coffee corner to the vinyl space and merchandise area - with genuine enthusiasm and expertise.
• Provide premium recommendations, share brand and artist stories, and connect meaningfully with guests.
• Support daily store operations, including restocking, visual merchandising, and event preparation.
• Maintain the store's aesthetic and service standards, ensuring it's always ready for high-profile visits or content moments.
• Act as a true brand ambassador, embodying the spirit of music, creativity, and connection.

Key Requirements

• 2-4 years' experience in retail, hospitality, or lifestyle environments.
• Available to start December 2025.
• Versatile, energetic, and confident working across different zones (barista, vinyl, merch).
• Strong communication skills and a genuine love for customer interaction.
• Passion for music, culture, and creating world‑class experiences.
• Flexible, team-oriented, and eager to contribute to a dynamic environment.

Additional Information

• Part-time and full-time roles available
• Working hours: Between 10am-7pm, depending on shift pattern and contract type
• Rotating roster across 7 days per week
• Start Date: December 2025

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.