Sales Advisor - Uncapped Commission

Ee; South Shields; On-site; GBP 25,000 - 26,000; Full time

Job summary

A major telecommunications provider in the UK is seeking a Sales Advisor. In this role, you will engage with customers over the phone to enhance their digital lives by recommending suitable products. With a starting salary of £25,087, increasing to £25,684 after 9 months, this position offers flexibility and numerous benefits including training opportunities and discounts on products. Join a supportive team and develop your career within a leading company.

Benefits

24/7 online GP access

Market-leading paid carer’s leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Qualifications

• Ability to talk confidently and build customer relationships.
• Willingness to learn and discuss products and services.
• No prior sales experience required but beneficial.

Responsibilities

• Discuss products to enhance customers' digital lives.
• Recommend suitable EE products based on customer needs.
• Participate in training sessions for product knowledge.

Skills

Confident communication

Relationship building

Sales knowledge

Job description

Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 at 9 months in role

Start date: September 2025 onwards

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and building relationships, then this could be the role for you. Whether you have a wealth of life experience or are adept at managing family mealtime meltdowns, you possess transferable skills valuable in a sales advisor role with EE. We’ll provide training so you’re ready to confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in North Tyneside OR Gosforth.

We offer flexibility to accommodate your life, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal needs.

What’s in it for you?

• Starting salary of £25,087.00, increasing to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave—up to 2 weeks for colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay for maternity, paternity, or adoption leave within the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth within the company.
• Season Ticket Travel Loan—advance funds for commuting costs.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

Join a great team with meaningful support and tailored training to help you develop a lasting career. What are you waiting for?