Sales Advisor - Swindon (Full-Time)

H&M; Swindon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Global discount 25%

Health & lifestyle benefits

Employee assistance programme

Discount hub

Sick pay

Pension scheme

Job summary

H&M in Swindon (The Parade Shopping Centre) is hiring a Sales Advisor for a permanent full‑time, 35‑hour week. The role is based in-store and requires 7 days of flexibility, including weekends, to meet the needs of the store and our customers.

You will represent the H&M brand, deliver an exceptional shopping experience, support commercial and operational actions with colleagues to hit store goals, stay informed about fashion trends, and share ideas to inspire customers and learn from feedback to

Responsibilities

• Represent H&M brand and provide excellent service to customers.
• Support with commercial and operational actions with colleagues to reach store goals and sales targets.
• Keep informed about fashion trends and competitors to inspire customers.
• Provide and receive feedback to learn and develop.

Skills

Customer service

Communication

Teamwork

Fashion knowledge

Job description

Job Description

This is a permanent full-time 35 hours position based in the Swindon store located in The Parade Shopping Centre. For this position we will require 7 days flexibility, including the weekends.

WHAT YOU'LL DO

As a H&M Sales Advisor, you will be essential in delivering an exceptional shopping experience.

Some of your responsibilities will include:

• Representing the H&M Brand positively and engaging with our customers to provide an excellent service and an exciting shopping experience.
• Supporting with commercial and operational actions together with your colleagues, to reach store goals and sales targets.
• Keep informed about the latest fashion trends, brands and competitors, using your knowledge to inspire and guide our customers.
• Providing and receiving feedback to support yourself and your colleagues to learn and develop.

WHO YOU'LL WORK WITH

Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

WHO YOU ARE

We welcome applicants who are:

• Passionate about people and fashion.
• Self-motivated and able to motivate others to ensure strong teamwork.
• Clear communicators, creative and curious.
• Motivated to contribute to H&M's vision, leading us to success.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees

attractive benefits with extensive development opportunities around the globe. [Please see below some of the benefits available to our Sales Advisors]

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]
• Health and Lifestyle Benefits
• The Retail Trust - Employee Assistance Programme
• Benefit Hub, offering exclusive discounts
• Company Sick Pay
• Workplace Pension Scheme

JOIN US

Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

ADDITIONAL INFORMATION

Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.

Should you decide to apply for one of our Sales Advisor positions, you will be asked to complete an online interactive assessment as part of your application. Here you will answer a series of questions, all based on the role and the responsibilities of a Sales Advisor in H&M. Please do keep an eye out for this email and link, as it may end up in your junk mail.

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