Sales Advisor - Part Time Evenings

BT Group; Merthyr Tydfil; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

24/7 GP appointments

Free parking

EE product discounts

Job summary

BT Group in Merthyr Tydfil is hiring a Sales Advisor for evenings on a part-time basis (20 hours per week). You’ll take incoming calls from existing EE customers, help them find the best phone and broadband deals, and explain EE products clearly.

We’re seeking energetic, listener-focused people with a passion for helping customers. The role offers uncapped commission, great benefits, and flexible hours within an upbeat team environment.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to listen carefully and match customers with suitable products.

Responsibilities

• Handle incoming calls from existing EE customers to find best deals on phones and broadband.
• Explain products and help customers navigate EE offerings.
• Aim to meet sales targets while providing excellent service.

Skills

Customer service

Sales

Communication

Listening

Job description

Sales Advisor - Part Time EveningsReq ID: 61680Posting Start Date: 11/08/2026Posting End Date:Job Function: EE Contact CentresDivision: ConsumerJob Location: GBR-Merthyr Tydfil-EE ContactAdvertised Salary: £26,116 pro-rata##EE Merthyr Tydfil Contact Centre - Part-time role – 20.0 Hours per weekPart-time shift pattern: Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM OFF OFFIf you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.Our team in Merthyr is full of people like you – so you’ll be in great company here.**What does being a sales advisor involve?**You’ll join a lively sales team in our Merthyrcontact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.##**Forget what you’ve heard about sales**Don’t let what you’ve heard about sales put you off. Let’s smash a few myths...* Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.* It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.* People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?**Why you’ll be better off at EE**GREAT MONEY – you start on £26,116 pro-rata which goes up to £26,738 pro-rata after 8 months.UNCAPPED COMMISSION – the more you sell, the more you can earn.BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.