Sales Advisor - Hack

Winemark; Belfast City District; On-site; GBP 21,000 - 25,000; Full time

Job summary

Winemark in Northern Ireland is seeking a customer-focused retail associate to join our Belfast store. You will provide the best level of service, know our products, and assist the Store Manager in sales, security and stock control.

You will actively engage customers, promote wine selections, and ensure stock and displays meet company standards. You must have at least GCSEs in Maths and English (C or above) and at least three months of retail experience, with strong communication skills and a

Qualifications

• Three months retail experience is required.
• Maths and English GCSE Grade C or above or equivalent.

Responsibilities

• Assist in delivering excellent customer service and maintain up-to-date knowledge of store products.
• Identify selling opportunities and actively promote products.
• Maintain housekeeping to company standards inside and outside the store.
• Ensure stock is merchandised and controlled according to company standards.
• Assist with promotional setup and cash handling procedures.
• Keep premises safe and secure and comply with health and safety policies.
• Follow licensing and trading standards requirements and perform other duties as needed.

Skills

Retail experience

Customer service

Communication

Cash handling

Stock handling

Wine knowledge

Team player

Appearance

Education

GCSE Maths and English (C or above)

Job description

Closing Date : 30 September 2026 12:00 pm

Job Description

Purpose

• To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
• To assist the Store Manager in all aspects of the business including sales, security and stock control

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
• Identifying selling opportunities and acting on these
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
• To ensure that stock is controlled and merchandised to Company standards at all times
• To assist with promotional set up
• To ensure that the premises are safe and secure at all times
• To comply with the Company regulations with regard to cash handling and administration
• To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
• Any other duties relevant and related to the post

Qualifications

• Maths and English GCSE Grade C or above or equivalent

Skills & Experience - Essential

• Three months previous experience in a retail environment
• Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
• Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
• Ability to actively sell to customers
• Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
• Good standard of dress and appearance - clean and well groomed
• A good team player with the ability to work in a team environment
• Interest and/or knowledge of wine
• Previous experience of cash handling
• Previous experience of stock handling and control

With 85stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province

Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.