Sales Advisor EE

Sodha and Company Ltd; Hart; On-site; GBP 18,000 - 26,000; Full time

Job summary

A local communications provider in Hart is seeking a Sales Advisor to connect customers to their 4G network. The ideal candidate will deliver exceptional customer experiences, provide expert product recommendations, and help with service setup. Full-time position offers a starting salary of £18,500 plus commission. Candidates should have strong customer service skills and a genuine interest in engaging with people in a retail environment.

Benefits

Employee discounts

In-house sales training

Rapid employment opportunities

Qualifications

• Outstanding and demonstrable customer service skills.
• A good knowledge of communications technology.
• Experience working within a retail, sales or service industry.
• A genuine interest for engaging with people and helping them to choose the right products.
• An interest in our products.

Responsibilities

• Provide expert advice to new and existing customers.
• Recommend the best products and services.
• Help connect customers to our network.
• Set up customers' handsets and tablets.
• Assist with service and usage queries.
• Strive to achieve sales targets.

Skills

Customer service skills

Knowledge of communications technology

Retail/sales experience

Interest in engaging with people

Interest in products

Job description

At the EE stores in Aldershot, Fleet and Farnham we are connecting customers to our award winning 4G network, our advisors are dedicated specialists when it comes to mobile technology. Conveniently located in the heart of the town centre we aim to deliver an exceptional customer experience to the local community and beyond.

Salary: Full time starting salary of £18,500+ Uncapped Commission + Bonus incentives

(Average earnings combined are between £20,000 and £26,000)

Hours: Full and Part-Time hours are available

Job Role: You will provide expert advice to new and existing customers. You will be expected to recommend the best products and services to our customers based on their needs, wants and desires.

You will also help connect customers to our network, setting up their handsets and tablets in store and be on hand to help with service and usage queries.

As a sales advisor you will be given sales targets which you will strive to achieve by matching the right products or services to the customers you serve.

Our employees are eligible to receive employee discounts on contracts (after completing minimum service time requirement) and can benefit from our company’s rapid employment opportunities and in-house sales training.

Desired Attributes:

• Outstanding and demonstrable customer service skills
• A good knowledge of communications technology
• Experience working within a retail, sales or service industry
• A genuine interest for engaging with people and helping them to choose the right products
• An interest in our products

Application Process:

Please reply to this post if you are interested and we will call to discuss the role in more detail. You may be invited to an interview at one of our locations. A CV and Cover letter is desirable.