Sales Advisor

Rituals; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury retail company is seeking a Rituals Advisor in Edinburgh to engage with customers and provide tailored product advice. The ideal candidate will have experience in retail or hospitality and a strong customer-service mentality. Responsibilities include ensuring a memorable customer experience and adhering to store operational standards. Essential requirements include a clean criminal record check and full availability throughout the week. This role offers exciting career growth opportunities in a vibrant team environment.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Essential: 5-year checkable work history.
• Essential: Clean criminal record check (CRB/DBS).

Responsibilities

• Engage directly with customers and advise them on products.
• Provide a 'best in class' customer experience.
• Follow store operational and safety procedures.

Skills

Customer-service mentality

Team-player's work ethic

Decision making

Problem-solving skills

Attention to detail

Job description

Share Your Talent

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You will interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

Bring All of You

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.
• Essential: 5-year checkable work history.
• Essential: Clean criminal record check (CRB/DBS)
• Essential: Have full availability across the week and are able to work both morning and late shifts.