Sales Advisor

Vertu Motors; Stoke-on-Trent; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive retailer is seeking a Sales Advisor at its Stoke location. The role offers a competitive basic salary starting at £28,000, with on-target earnings up to £34,000. No prior experience is necessary as full training is provided. Ideal candidates will have strong customer service and communication skills. This position includes benefits such as holidays, a rewards platform, and pension contributions.

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity and Paternity

Qualifications

• Full driving licence (manual and automatic) is required.
• Demonstrated ability to provide great customer service.
• Experience in retail, hospitality, or any customer service field is desired.

Responsibilities

• Support customers through their entire car-buying journey.
• Arrange test drives and assist with finance selections.
• Engage customers online, in-store, and via phone or video.

Skills

Customer service skills

Communication skills

Confidence using technology

Job description

Sales Advisor

Vertu Motors – Vertu Ford Stoke
Location: Stoke, West Midlands, ST4 4TU
Salary: £28,000.00 - £34,000.00 per year (on-target earnings).
Employment type: Permanent, Full time.

Role Overview

We’re looking for a Sales Advisor to join our team at Vertu Ford Stoke. This role comes with a competitive basic salary of £28,000, plus an on-target earnings of £34,000, with the ability to earn well above this level, and no previous experience is required! We provide full training and a comprehensive onboarding program to help you succeed and maximise your earnings from day one. After 6 months you can transfer to be a Sales Executive (should you wish to), taking your on-target earnings to £45,000+ plus a Company Car.

Key Responsibilities

As a Sales Advisor, you'll support customers through their entire car-buying journey, whether you're arranging test drives, helping customers select the right finance, or guiding them through accessories. You will engage customers online, in-store, by phone or video, nationally and locally. Strong communication skills and confidence using technology are essential.

Work schedule: 40-hour work week (five 8-hour shifts), with most Saturdays being your busiest sales day. Guaranteed day off during the week. We are closed on Sundays.

Requirements

• Full driving licence (manual and automatic).
• Demonstrated ability to provide great customer service.
• Experience in retail, hospitality, or any customer service or sales led field is desired.

Benefits

• 25 days holiday rising with length of service – plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity and Paternity

Additional Information

If your application is successful, we will need to complete the usual employment checks prior to you starting with us. Checks may include verification of recent employment, address and credit history, criminal record check and driving licence check.