Sales Advisor

Nova Leisure Ltd; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus

Enhanced parental benefits

Employee Assistance Program (EAP)

Pension

22 days annual leave

Job summary

Nova Leisure Ltd is seeking a Bodyshop Sales Advisor in Sheffield to support customers by processing sales orders and handling calls. This role demands excellent customer service skills and a drive to meet targets, making regular outbound calls while processing orders efficiently.

The successful candidate will enjoy a monthly bonus, enhanced parental benefits, and a supportive work environment with 22 days annual leave.

Qualifications

• Experience in delivering fantastic customer service.
• Previous experience in a sales advisor/Customer Services position.
• Highly motivated to exceed targets.

Responsibilities

• Taking inbound calls and making outbound calls to customer base.
• Processing sales orders and pick notes for the relevant branch.
• Back-order processing and sales support.

Skills

Customer service

Sales experience

Result driven

Job description

The Bodyshop Sales Advisor will support customers by processing coatings sales orders on the LKQ Coatings operating systems. The role will also be responsible for taking inbound sales calls and making regular outbound calls to designated customer bases. The Coatings Sales Advisor will also be required to take daily service calls and/or customer service queries, escalating to second line support as necessary, whilst upselling any current promotions to customers in turn.

Key Responsibilities

• Taking inbound calls and making outbound calls to customer base
• Processing sales orders and pick notes for the relevant branch
• Processing mixed paint orders with paint room
• Back-order processing
• Counter sales support where applicable
• Communicating regularly with the Sales Manager

Skills and Experience

• A passion for and experience in delivering
• Fantastic customer service
• Previous experience in a sales advisor/Customer Services position
• To be result driven and highly motivated by delivering and exceeding targets

What we offer

• Monthly bonus
• Enhanced parental benefits
• EAP
• Pension
• 22days annual leave