Sales Advisor

EE Limited; Rotherham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

GP appointments 24/7

Free parking

EE product discounts

Career progression

Flexible hours

Generous leave

Job summary

EE Limited in Doncaster is seeking a dynamic Sales Advisor to handle incoming calls from EE customers, helping them pick the best phone and broadband deals and guiding them through our tech products.

You’ll be listening carefully, speaking fluently, and matching customer needs with the right product. There are targets to hit, but rewards include uncapped commission and generous benefits.

Qualifications

• You’ll need to be a great listener and fluent talker.
• Previous experience in sales or customer-facing roles is a plus.

Responsibilities

• Take incoming calls from EE customers to find the best deals on phones and broadband.
• Help customers navigate EE products and services.
• Aim to hit targets while delivering excellent customer service.

Skills

Excellent communication

Fluent English

Customer service mindset

Job description

If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE.

Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash.

Our Doncaster team's full of people like you - so you'll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our Doncaster contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you've heard about sales

Don't let what you've heard about sales put you off. Let’s smash a few myths…

Yes, there are targets to hit.

But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

It’s not "cold calling".

The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.

People say it’s "hard selling".

It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

GREAT MONEY

You start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION

The more you sell, the more you can earn.

BRILLIANT BENEFITS

Including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH

We’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY

You can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE

You’re working with people like you. It’s a sociable, supportive environment.