Sales Advisor

Jewson; London Borough of Hammersmith and Fulham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday (incl. bank holidays)

Job summary

Jewson in London is seeking a Sales Advisor with a passion for great service and a proactive approach to customers. The role focuses on building relationships, understanding needs, and delivering top‑quality experience in a busy trade environment.

You will develop market knowledge, process orders, coordinate deliveries, and drive sales through upselling and informed product advice while supporting team growth and collaboration with suppliers.

Qualifications

• In depth knowledge of building materials, construction-related products and the merchant industry including local market dynamics and competitor activity.
• Sound awareness of commercial metrics (margin, pricing, conversion rates, sales forecasting, etc.) with ability to interpret data, identify trends, and take action to improve performance.
• We are looking for a team player with a desire to succeed.
• A background in Sales with a strong track record of exceeding sales targets would be preferable.
• Self motivated with an entrepreneurial spirit.
• Strong communication and commercial awareness to be able to provide great customer service.

Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
• Develop and implement strategies to grow sales, setting clear objectives for the team and maximising growth through cross selling and leveraging our solutions such as Project Estimator and Tool Hire.

Skills

Building materials knowledge

Commercial metrics

Customer service

Sales track record

Self-motivation

Strong communication

Job description

Are you based in the Hammersmith area? Do you have sales experience and a proactive approach to customers? Do you have a passion for working with people? Jewson a leading building materials distributor in Northern Europe, is looking for a Sales Advisor who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Location: Jewson, Trussley Rd, Hammersmith Grove, London, W6 7PS.

Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.

What You’ll Be Doing

• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge.
• Develop and implement strategies to grow sales, setting clear objectives for the team and maximising growth through cross selling and leveraging our solutions such as Project Estimator and Tool Hire.

Required Skills And Experience

• In depth knowledge of building materials, construction-related products and the merchant industry including local market dynamics and competitor activity.
• Sound awareness of commercial metrics (margin, pricing, conversion rates, sales forecasting, etc.) with ability to interpret data, identify trends, and take action to improve performance.
• We are looking for a team player with a desire to succeed.
• A background in Sales with a strong track record of exceeding sales targets would be preferable.
• Self motivated with an entrepreneurial spirit.
• Strong communication and commercial awareness to be able to provide great customer service.

What’s In It For You

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

About Us

At Jewson, we’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.