Sales Advisor

ProCook; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading kitchenware retailer is looking for a passionate Sales Advisor to join their team in Leeds. In this part-time role, you will provide exceptional customer service, assist shoppers in finding the right products, and contribute to a friendly store atmosphere. If you have retail experience and a love for cooking, this opportunity may be perfect for you. The role offers a competitive hourly rate and a supportive work environment.

Benefits

Quarterly Bonus based on sales targets

40% colleague discount

Generous annual leave

Employee Assistance Programme

Learning & Development opportunities

Qualifications

• Passion for cooking and kitchenware is a plus.
• Basic computer skills.
• Ability to adapt to change.

Responsibilities

• Greet customers warmly and engage them in conversation.
• Provide knowledgeable insights on products.
• Assist with merchandising and maintaining a tidy sales floor.
• Process sales transactions efficiently.
• Resolve customer queries professionally.

Skills

Previous experience in retail or customer service

Strong communication skills

Friendly and approachable demeanor

Ability to work as part of a team

Tools

POS systems

Job description

Exciting Opportunity: Become a Sales Advisor at ProCook!
Join our dynamic team at ProCook, where we celebrate the art of cooking and provide our customers with the best kitchenware around. As a Sales Advisor, you'll play a crucial role in creating memorable shopping experiences that make every customer feel special.

About the Role:
In this role, you will be the welcoming face of ProCook, helping customers navigate through our extensive range of high-quality kitchen products. Your passion for cooking and exceptional customer service skills will be key in guiding shoppers to find exactly what they need.

This is a part-time 12hrs/week role in our White Rose Leeds Store.

Key Responsibilities:

• Greet customers warmly and engage them in conversation.
• Provide knowledgeable insights on products to enhance customer decision‑making.
• Assist with merchandising and maintaining a tidy sales floor.
• Process sales transactions efficiently and accurately.
• Resolve customer queries with professionalism and a positive attitude.
• Contribute to achieving store sales goals and exceeding customer expectations.

Who We Are Looking For:

• Previous experience in retail or customer service is preferred.
• A passion for cooking and kitchenware is a plus!
• Strong communication skills and the ability to connect with customers.
• A friendly, enthusiastic, and approachable demeanor.
• Ability to work as part of a team and be adaptable to change.
• Basic computer skills and familiarity with POS systems are advantageous.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast‑growing company.
• Join a friendly, close‑knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.

We Welcome Everyone:
ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!