Sales Advisor

GSF Car Parts; Chorley; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading automotive parts distributor in Chorley is seeking an outgoing Sales Advisor to enhance customer satisfaction and achieve sales targets. Responsibilities include developing customer relationships, addressing queries, and supporting team performances. Ideal candidates will have a background in telesales or customer service while being organized and customer-focused. Benefits include a performance-based bonus, annual leave, and various health and financial wellness tools.

Benefits

Performance-based bonus

20 days annual leave plus additional days

Free flu vaccine

Health & wellbeing tools

Discounts from household names

Training qualifications and career progression opportunities

Qualifications

• Experience in telesales and/or customer service ideally in a sales-driven environment.
• Ability to work well under pressure and attention to detail.
• Excellent interpersonal and communication skills.

Responsibilities

• Develop customer relationships and apply effective sales techniques.
• Work with team on product promotions via telephone and electronic queries.
• Satisfy customer needs regarding part orders and queries.

Skills

Sales Experience

Customer Service

Organizational skills

Communication skills

Tools

Google Docs

Job description

At GSF Car Parts our Sales Advisors make it happen. They are outgoing, dynamic and passionate and always ensuring they are giving the very best service. They care about their customers and our business and this is part of the foundation to making our business so successful.

We are looking for an outgoing Sales Advisor who, as part of your role, will support the branch by fully satisfying customers’ needs and contributing towards achieving branch and individual sales targets.

Main duties include:

• Developing sound customer relationships and applying effective sales techniques
• Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
• Fully satisfying customer needs in respect of any part orders, respects or queries they may have
• Contributing to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
• Liaising with the Distribution Co‑ordinator as required to ensure delivery requirements to customers are met
• Developing knowledge of products through study of internal literature
• Using the E‑learning portal to improve performance

Working hours: average hours Monday to Friday including alternate Saturday working.

About You

As a Sales Advisor you will have experience in telesales and/or customer service ideally gained in a fast‑paced sales‑driven environment.

What you’ll need to succeed

• Able to work well and deliver results under pressure
• Organised with great attention to detail
• Customer‑focused
• Target‑driven, motivated by sales and able to deal with rejection
• Willingness to learn and develop
• A team player with the ability to also work independently
• Excellent interpersonal and communication skills, both written and verbal
• IT literate
• Knowledge of car parts and MAM/Allicat would be helpful but isn’t essential

What we offer

Benefits at GSF Car Parts are designed to support all aspects of our team members’ life throughout their career. Whether that’s their health, wealth or everyday lifestyle we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

• Opportunity to earn a performance‑based bonus as part of this role
• 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time‑served
• Free flu vaccine
• Health & wellbeing tools
• Free support from pension experts
• Life assurance scheme
• Discounts from 100s of household names including Asda, Nike & John Lewis
• A suite of financial wellbeing products, including advances and savings schemes
• Paid time off to volunteer
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry‑leading catalogue system Allicat and access to the group’s national garage programme Servicesure.

Required Experience:

Unclear Seniority

Key Skills

Sales Experience, Presentation Skills, SAAS, Customer Service, Google Docs, Organizational skills, Growing Experience, Communication skills, Retail Sales, Enterprise Sales, Medicare, Lead Generation

Employment Type: Advisor

Experience: years

Vacancy: 1