Sales Advisor

Rohan Designs; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading outdoor gear company based in Cambridge is seeking a Sales Advisor to provide exceptional customer service. The ideal candidate will have strong communication and selling skills, with a preference for those who have retail experience in the outdoor industry. This role offers a clothing allowance, a generous discount on products, and opportunities for personal development in a dynamic work environment.

Benefits

Clothing allowance

50% discount on clothing

Contributions to a Pension scheme

Employee Assistance Scheme

E-learning and development programmes

Qualifications

• Previous retail experience preferred but not essential.
• Interest in the outdoors preferred but not essential.

Responsibilities

• Ensure stockrooms are maintained to a high standard.
• Communicate clearly and concisely.
• Maintain cleanliness of the shop.
• Be aware of security issues.
• Engage with customers and make them feel welcome.

Skills

Customer service skills

Selling skills

Communication skills

Organization

IT literacy

Job description

Overview

There's no such thing as bad weather, just the wrong clothing. We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size… We are currently recruiting for a Sales Advisor with scope for flexibility around contracted hours.

Our Journey

We make gear to keep you protected and comfortable in the world's wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don't. From our original and iconic “Bags Trousers” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique. We just make gear that delights our customers and delivers on our promise.

What will you need?

Previous retail experience preferred but not essential. Good customer services skills. Good selling skills. Well presented. Interest in the outdoors preferred but not essential. Flexible. Good communication skills. IT Literate. Friendly and outgoing personality. Approachable.

Responsibilities

• Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
• Be capable of clear and concise written and verbal communication.
• Be an excellent timekeeping.
• Have full awareness of security issues, e.g. stock loss prevention.
• Give advice and suggestions where necessary.
• Engage with the customer and make them feel welcome.

Qualifications

• You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals.
• To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.

What's in it for you?

• Clothing allowance.
• 50% discount on our clothing.
• Contributions to a Pension scheme.
• Employee Assistance Scheme.
• Fantastic e-learning and development programmes.